Ideas

SaMoVar3d's avatar
SaMoVar3d
Seasoned Newcomer
2 months ago
Status:
Under Investigation

Game stuck on loading after update.

Game stuck on loading after update.

After the evening update, the game stopped launching. Windows 10 PRO.

30 Comments

  • I have my own bug post for error 155, but I'll also reply here to get visibility.
    ID: 5a10f7d2-2749-452a-ab77-ce898cefba60
    And my in game ally code: 847582238

  • The game crash out at the moment to lunch the client.

    Report ID: 1bbc9c3f-fde2-4728-ab6f-b248e63235e7

     

  • For the ones still struggling in windows systems I posted a temporary fix in another thread , basically get a required missing file icu.dll (check online for win64 versions in dllme.com or dll-files.com) next to FirebaseCppApp-12_6_0.dll (C:\Program Files (x86)\SWGoH\SWGoH_Data\Plugins\x86_64)

  • 0cmehd7d01nq's avatar
    0cmehd7d01nq
    Traveler
    1 month ago

    Great! Thanks! Error 155 is gone and the game is running!

  • ZergAlien's avatar
    ZergAlien
    Seasoned Newcomer
    1 month ago

    Well, a new Era has begun. And I still don't have normal access to the game, it still throws me to the desktop. The method suggested by 7f96ea0de08ae7ae doesn't work for me. Please help.

  • ZergAlien's avatar
    ZergAlien
    Seasoned Newcomer
    1 month ago

    The game launches fine on my phone, but on my PC it still kicks me back to the desktop after launching. It's uncomfortable for me to play on my phone. But at least I found out my own Ally Code.
    Ally Code: 418-635-789

  • Luisapk21's avatar
    Luisapk21
    New Spectator
    1 month ago

    i tried to do the same secuest as you say but not work on my pc... i don't know if i do something wrong... can you help me?

  • 7f96ea0de08ae7ae's avatar
    7f96ea0de08ae7ae
    Seasoned Novice
    1 month ago

    What windows version are you running on your PC?

    Are you playing through usual EA app or with some android emulator?

    There's a player.log over C:\Users\(...)\AppData\LocalLow\Electronic Arts\SWGoH that could provide some errors info.

  • Luisapk21's avatar
    Luisapk21
    New Spectator
    1 month ago

    i followed the path you indicated and found the folder containing some files and text logs.. one of them mentions a login error, but to be honest, i don't understand what i'm supposed to look for there.

  • 7f96ea0de08ae7ae's avatar
    7f96ea0de08ae7ae
    Seasoned Novice
    1 month ago

    Hey Luisapk21​ you need to more specific,

    I asked 2 other questions that you forgot to clarify... That ERROR what does it mentions afterward? 

    Try to clean all local cache files inside these folders:

    C:\Users\(...)\AppData\Local\Temp\Electronic Arts\SWGoH

    C:\Users\(...)\AppData\Local\Electronic Arts\EA Desktop

    C:\Users\(...)\AppData\Roaming\Electronic Arts

    If you still have errors try a complete reinstall again.

     

Featured Places

Node avatar for SWGOH Bug Reports

SWGOH Bug Reports

Report bugs in STAR WARS™: Galaxy of Heroes and see what other players are talking about.Latest Activity: 1 day ago
4,523 Posts