Journeys not working

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yes its only the maul Journey guide who is block. I can’t do the second part. I can’t click the button to start the second phase. It says battle lock 

Start the game in PC. Log in your acc and start The Journey there. Beat 1 level and then start the game in your phone. Now it will work again.

Same issue but only on my newly created (2-3 days old) account. My main has no issues.
PC client
136-817-416

Happening on PC Client for me. 164-664-246. 

This is a new account I started yesterday, completed some tiers of a few journeys, can no longer launch a battle, completed tiers or new ones, tried multiple journeys

It’s many others have said, I am unable to click “battle” on any journey guide events on my 2nd account that is roughly a week old. I’m using Apple device(s). I’ve tried:

• restarting the app
• selecting a new journey
• uninstalling and reinstalling the app
• logging in on a new device

Currently eligible for 5 journeys and none are working:

• palpatine
• thrawn
• grand master yoda
• beskar mando
• r2-d2

Ally code 736-977-583.

I am having the same issue... All Solo Journeys in the Journey Guide will not allow me to begin a battle, even though the Battle button is green, and pressing that button causes the button to animate and click, as though it was being pressed, except the game does nothing, and I am left out of the entire Journeys feature, and must switch back to a different task or area in the game without being able to access the characters I am supposed to be able to obtain through the Journeys.

Ally Code: 966-341-182

I’m having the same issue ally code 789-373-119

Issue still exists even after game update. Tried uninstalling the game as well as the EA Launcher, reinstalled and still no fix. Any help would be greatly appreciated. 

I dont know what is happening I tried playing it and all of a sudan after I used a lightspeed token my journey guide stopped working do something pls its been a whole week  

i tries Android ios and pc 

I definitely get how frustrating this is. We are working to get this resolved as soon as possible. Unfortunately, I'm not aware of any other workarounds.

EA_Aljo​ this is day 3 of the same issue. The only workaround I've found so far is to go through achievements, which lets you initiate the battle. That said, this only works for journey events that have achievements - like Padme, C3P0, etc. Is it possible to add achievements in the interim for journeys like Starkiller, as a way to access the shards?

i’ve been trying to complete the thrawn solo journey but the battle button is bugged and won’t let me actually play any of the solo journeys anymore, what am i to do?

Hello. We are currently investigating this issue. There is no workaround for it currently.

Same Problem 

Ally Code : 671-296-521

Hi, i have the same problem. I try to push the green battle button in R2-D2 journey, but i cannot begin the battle. How i can solve this bug?

On a brand new Samsung s26 ultra and only in journey guide as far as I've seen

I am having the same issue also on iOS and PC.

Ally Code: 451-173-621

I am having the same issue also on iOS and PC.

Ally Code: 451-173-621

Ally code 198-292-821

same issue here. IOS. My other accounts can access journeys and engage but my new one, created 1 / 27 / 26 around 5pm PST isn’t able to begin battles. 

purchased HDB and even an R5 squad bundle and that didn’t help. This is impacting my gaming experience and I’m starting to regret the time and money I’ve invested. 

Tried all recommendations throughout this chat (with exception of logging into PC as I don’t have one.) 

I’m having the same issue as well. On IOS. Ally code 816 - 357 - 811.

I’m having the same issue as well. On IOS. Ally code 816 - 357 - 811.

Thanks for investigating—please try to do something quickly. Meanwhile, we’re falling behind in our shard, as others are able to access Journeys.

Ally code: 369-823-638

issue is still going

Has anyone experienced this yet? I kept trying to do other events and they worked but for some reason the journey ones aren’t working.. (palps, yoda, R2, etc…) 

My ally code is 

545-783-358

I am also having issues with being able to play the Journey Guide Battles. The button is green and makes the click sound when pressing it, but nothing happens. Can’t even play ones I’ve already made progress in, even though I meet all the requirements.

Sent a help request earlier, and had a notification there was a response but can’t find anywhere to read it. Still can’t get the Journey battles to work, though every other battle works fine.

Ally Code: 259-195-712