I am unable to do the journey guide anymore, I have met all off the prerequisites and level 85. When I click the Battle button it lights up but nothing happens. Things I have tried- Restarting my ...
Ideas
None of my solo Journeys are working. I click on the “Battle” button and nothing happens. I’ve tried closing and reopening the game. I’ve even tried deleting the app and reinstalling it. Nothing’s worked.
My ally code:
EA_AljoCommunity Manager
Hi there. Thanks for reaching out. What device are you playing on? Just to be clear, this is only happening with events in the Journey Guide?
Hello, Any time I try to start a Journey in the Journey Guide the button doesn't work. I am getting the sound when I click the button but nothing happens. And this is for all of the journey quests, not just one particular one. Any help would be greatly appreciated. This is for the PC version of the game
My ally code is 928-899-245
I am on my phone currently and having the same issue. I’ve sent email and tried to get in contact with live support and received nothing so far.
hopefully they can get it figured out. I have a friend also playing on PC who is not experiencing any issues but according to the forums it seems like its a larger issue.
One of my guildmates is having the same issue. Their Ally Code is:245-154-388 Deimos. And they cannot get to the Help (in game)
He's on an android
I'm having the same problem on both PC and Android.
Ally code is 523-696-964
im having the same issue on both ios and pc
- EA_Aljo
Hey, everyone. Can you recall what you were doing right before this started happening?
i was grinding the journey then used a lightspeed went off the app went back to play some more then it stopped working
I also used a lightspeed token shortly before it stopped working.EA_AljoSyldrieth
Started a second game but its bugged, won't let me start any of the journey guide legendary missions. Ally code 918936419.
Ally code 436-298-636
As of about the last 12 hours, I have been unable to do any journey quest battles. This includes some that I am trying to start (R2D2) and others that I have already completed. The button will show green, but I cannot go to the next screen and select my characters for battle. It does nothing.
I’ve force closed the app and had no success. I did log into an account that has progressed much further and am not having the same issue.
playing on an iphone 17 ProMax, fully updated iOS and app, connected to WiFi
Seems I am unable to do any journey battles
I restarted the app, uninstall and reinstall, cleared cache, forced stopped the app. All without it fixing it.
I was able to do them roughly 2 days ago.
Ally code--955-719-322
I have the prompt to do battle in some journey guides but it won’t load, tried restarting/ uninstalling etc no success.
ally code: 314-872-848- EA_Aljo
Hey, everyone. Apologies for the frustration with this. We're currently investigating the issue with the battle button. Thanks for getting it reported.
Thanks for the update, appreciate your help!EA_Aljo
Thanks for investigating—please try to do something quickly. Meanwhile, we’re falling behind in our shard, as others are able to access Journeys.
Ally code: 369-823-638
I’m having the same issue on IOS as well.
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