Hello, I would like to report a possible matchmaking issue in Grand Arena. I am currently in Carbonite League 4, with a Galactic Power of under 1.4 million. In my current 3v3 Grand Arena grou...
Ideas
If they're in Chromium 5 then it's a bug. However, your screen shots don't show the players league/division.
If it's that the player is 8.5 million and 'should be' in Chromium 5, then that is not a bug. Unfortunately, this player has fallen to Carbonite 4 due to inactivity. Yes, it's not great that it affects your enjoyment and ability to play in GAC. Sadly, it doesn't look like there is a fix for this on the cards.
Edit:
OK, I eventually found it, they're in Carbonite 4. https://swgoh.gg/p/431148215/ This is not a bug. I did find a player with the same name in Chromium, maybe you did the same?