Dear Support Team,
I am writing to report an issue with a recent in-game purchase.
I purchased the "Resistance Lightspeed Bundle" today.
Immediately after the payment was confirmed, the app crashed, and I had to restart the game.
The money has already been debited from my bank account, but the bundle has not been added to my account. Since this is a public forum, I do not want to share my private financial information here.
If you need my bank statement or further proof of purchase, please let me know where I can send these documents securely (e.g., via private message or email).
Could you please look into this and credit the bundle to my account as soon as possible?
Thank you for your quick help and support!
Best regards,
