I tried to buy the $30 Scorch bundle. The payment went through, but got an error message. Later on the inbox I got the upgrade for Conquest pass instead of the shards. I don't even have the regular Conquest pass. Both Conquest pass are still available to be purshased.
#Ally code: 542 646 497
EA QV TeamNot sure what you mean with failed.
You placed an order for the conquest pass pack on 5/20/2025, 7:58:22pm GMT
Several hours later, you placed another order for Scorch pack II. The second order was placed on 5/21 /2025, 5:18:55am GMT
You purchased both offers and received content from both bundles.
The second time I clicked, the offer actually worked and received the Scorch shards. That was okay. The first time I clicked to buy Scorch bundle, I received Conquest pass upgrade, which makes no sense. That $20 Conquest pass upgrade Is only available after you bought the Conquest pass for $10, which I didn't. In the attachment you can see currently I don't have access to the premium rewards path and the Activate pass button Is still available.
