This is for the Sims 4 team to add to there list of fixing. I have not been able to play my game for months now - i thought after this new update, i wanted to see if my game will work or not - try loading the same family I can't load into but this time instead of getting the same error code now its giving me a new error code - new error code is 102:591668bd:9950c809
attached is a photo of the error code
here is the lastException
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>11eeb64c752e52ba68cd1de7</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-19 19:11:11</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1230-1.200.000.677.Release</buildsignature><categoryid>persistence_service.py:703</categoryid><desyncid>11eeb64c752e52ba68cd1de7</desyncid><systemconfig/><screenshot/><desyncdata>[manus] business_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'lot_template_id') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 612, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1744, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 274, in on_enter File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 429, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 665, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\business\business_tracker.py", line 265, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\multi_unit\rental_unit_manager.py", line 267, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\multi_unit\rental_unit_manager.py", line 202, in house_description_id File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 703, in get_house_description_id AttributeError: 'NoneType' object has no attribute 'lot_template_id'rtim=0 Client Session Time: 22.18 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,550,0,6063 Modded: False SystemInfo: Mac OS X Version 15.6.1 (Build 24G90) GPU: Apple M2 macOS Metal driver 0.0.0.0 Architecture: arm64 </desyncdata></report>
<report><version>2</version><sessionid>11eeb64c752e52ba68cd1de7</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-19 19:11:12</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1230-1.200.000.677.Release</buildsignature><categoryid>cpp_message.py:107</categoryid><desyncid>11eeb64c752e52ba68cd1de7</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: Value out of range: 6360930000 (ValueError: Value out of range: 6360930000) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 612, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1767, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 284, in on_enter File "T:\InGame\Gameplay\Scripts\Server\server\client.py", line 403, in add_selectable_sim_info File "T:\InGame\Gameplay\Scripts\Server\server\client.py", line 1096, in add_selectable_sim_info File "T:\InGame\Gameplay\Scripts\Server\server\client.py", line 481, in on_sim_added_to_skewer File "T:\InGame\Gameplay\Scripts\Server\careers\career_tracker.py", line 785, in on_sim_added_to_skewer File "T:\InGame\Gameplay\Scripts\Server\careers\career_tracker.py", line 131, in resend_at_work_infos File "T:\InGame\Gameplay\Scripts\Server\careers\career_tracker.py", line 120, in _at_work_infos File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 808, in create_work_state_msg File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 107, in Setter ValueError: Value out of range: 6360930000rtim=0 Client Session Time: 22.18 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,550,0,6063 Modded: False SystemInfo: Mac OS X Version 15.6.1 (Build 24G90) GPU: Apple M2 macOS Metal driver 0.0.0.0 Architecture: arm64 </desyncdata></report>
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