Black Skin Glitch

I have no CC I play strictly on the ps5 and 4 of my sims have the glitch. I remade one household entirely again because it was still a new house so I didn’t mind and now only the profile picture of the sim became blacked out again but the actual sim is fine. I don’t want to remake my old households over a glitch that just randomly popped up. I’m not the only one so how hasn’t it been fixed yet if it keeps happening and we spend so much on this game.