Hello,
Today is the last day of this event, and I repaired my game prior to opening it today (unsure if this is relevant). The event is gone, even though the event should still be available today, meaning I have missed half of the rewards, but had thought I would have today to complete the event. I did restart the game, ensured I was logged in, and enabled the game options correctly. I have also contacted EA Support, who suggested I submit a report here. I am quite disappointed, as I was hoping to gain the limited-time rewards and unlock the limited collectibles. I hope that EA is able to rectify this issue like with the grim rewards event.
Thank you, any advice is appreciated!