Can’t connect to internet

Sorry if this has already been posted, but my PS5 sims 4 game won’t connect to the internet. It only recently started after the new update. I’ve checked the internet connect on my PS5 and rebooted my game and console for a few days now, but still says I’m not connected to the internet. I can’t see the gallery or claim the “Natures Calling” items.

This is very odd especially since my ps5 is very much connected to fast internet… not sure what to do 

I don’t use any mods or stuff like that, just a normal game with expansions I purchased thought the game