Can’t access the online gallery for sims4 on xbox one

I can’t access the online gallery happened right before the sudden update while i was playing it updated and went to play it again still no access I’ve reset my game several times and turned my xbox off and on few times and nothing happened please fix. Still have few issues with traveling and game just turns off it has decreased since i barely try to travel and saving the game before i even travel so if my game shuts off i can go where i last saved cause a few times it did i had to restart over.  (The picture attachment only shows my library to demonstrate that i can’t access the online gallery part)