Firefighters don't do anything

I had this problem for the first time today. Firefighters arriving and doing nothing.

I have been struggling with this but I just tried in a fresh save with no mods and all my cashes cleared, and still my firefighters will show up to a fire and just stand outside until it's burned out or my sims extinguish it. I have the save file ready to go for sharing. I see a thread about this from 9 months ago... why is this still an issue? 

Also bartenders... in this fresh unmodded save file I go to a bar and the bartender keeps canceling my drink order out -if they allow me to place it at all. I got one drink out of about fifteen i tried to order.