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- crinrict4 months agoHero+Status changed:NewtoTroubleshooting
Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry.
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
- therealtacomama4 months agoRising Veteran
I'm having the same issue and I followed these steps and it's still happening. Also deleted the cache. NO mods are in the file folder.
I have a fairly good computer and I updated my drivers and yup, still can't use CAS without it crashing upon exit. - crinrict4 months agoHero+
Could you post your Computer's DxDiag?
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post - crinrict2 months agoHero+Status changed:TroubleshootingtoResolved
Marking this as resolved as there was no further info given.
Please create a new thread with more details in The Sims 4 Gameplay Questions & Issues | EA Forums if you need further troubleshooting help.
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