Game Not Connecting Despite Good Internet?

Ever since the 4th week of Nature’s Calling began, my game hasn’t connected to internet, cant use gallery or claim my rewards for Nature’s Calling.

At first I thought it was an issue with my wi-fi or something but I checked my wi-fi and everything and it was fine. I saw comments on the post about the 4th week of Nature’s Calling (on Xbox) that other folks have complained about this issue. 

I quit the game & went back in, that didn't help. I disconnected and reconnected to my wi-fi, that didn’t help, so I restarted my Xbox, didnt help. I tried uninstalling and reinstalling the Sims on my Xbox, that was unsuccessful, trying it again now & praying. 

Help??