Ideas

[GTW] Can't purchase items from Retail store

Product: The Sims 4
Platform: PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.113.277.1030
What expansions, game packs, and stuff packs do you have installed? Get to Work, Get Together, City Living, Cats & Dogs, Seasons, Get Famous, Discover University, Eco Lifestyle, Snowy Escape, Cottage Living, High School Years, Growing Together, Lovestruck, Life & Death, Outdoor Retreat, Spa Day, Vampires, Parenthood, Jungle Adventure, Strangerville, Realm of Magic, Werewolves, Luxury Party Stuff, Spooky Stuff, Romantic Garden Stuff, Backyard Stuff, Vintage Glamour Stuff, Laundry Day Stuff, My First Pet Stuff, Moschino Stuff, Paranormal Stuff, Home Chef Hustle Stuff, Crystal Creations Stuff
Steps: How can we find the bug ourselves? Visit a retail store with food items set for sale (such as cakes)
What happens when the bug occurs? When you hover over the item, the cursor changes to the price tag cursor, but when you click on it, no options appear. Live-draggable items can be clicked and dragged to be placed into a sim's inventory, even if the sim does not own the retail store.
What do you expect to see? For an option to purchase the item to appear and to not be able to move the merchandise in a store my current sim does not own.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now, I've removed them.
Did this issue appear after a specific patch or change you made to your system? After today's patch (2/25/25).

I often have my sims visit a retail store set up as a bakery to purchase cakes for celebrations, but after today's update, they no longer function. When I visit my usual bakery, no options to purchase the items appear. Other retail stores seem to have the same problem. When visiting a retail store as a customer, there's no option to purchase any items.

1 Comment

Comments have been turned off for this idea
  • Tama-san92's avatar
    Tama-san92
    Seasoned Newcomer
    2 months ago

    I have the exact same issue as the OG poster. I discovered it just now after building a souvenir shop in sulani. As the first person said, I can hover over the items and a price tag appears. But then, the item is not clickable (no options appear for buying the items). Trying on outfits on mannekins is still working. Also, no Sims show up at the lot: neither the shop owener, nor customers or visitors.