Issue After Recent Update – The game failed to load. Error Code

Having the same issue - following

Same issue with University pack… it makes the game unplayable. They better fix it pretty soon. Nothing helped me

I'm having the exact same problem. I've deleted everything, un-installed, re-installed the game and it didn't help. I don't use mods or CC. The issue only happens with the discover university pack.

I'm having the same issue, except instead of Discover University, it's High School Years. It happens when I go to Thriftea. Also, weidly, every time it gives the error code the "Poetry Night" pop up appears. I thought initially it was because I wanted to add a lot trait to the lot, but even after I took it off, it won't let me travel there, and gives the error

I have the same issue, no mods, was playing university in Britechester. Following. I hope it gets fixed soon - my whole weekend was planned around playing the sims!  Game seemed to be doing fine after update on my pc (steam and ea app) , I played for about 3 hours and now my game wont launch my save file - it says to relaunch. I don't have mods currently - I removed them all before the base game update and disabled them in options but it still won't load the save. 

I tried relaunching several times, every time is a 123 error code. I don't know if this is from the patch that came out and it was downloading while I was playing maybe? or what but I saw a few people had an issue in Britechester as well. 

Not really sure what else to do as it seems broken at the moment. My save wont load at all and this was supposed to be my first legacy save :( 

Same here - coupled with the fact that the classes are not matching the skills (comp sci builds mischief skill), it's making it pretty difficult to play. 

I have the same issue as well with thriftea, I was able to fix it by loading into the lot on build mode and then going back but now I am having the same issue trying to go to a nightclub in oasis springs for the talent showcase :( The fix from before is not working this time

This is exactly what's happening in my game too. With the Poetry Night pop up and everything. I noticed I can't go to the pub in Britechester either. 

So after trial and error I got my game to work: by going to my sims lot and instead of selecting the play button I selected the car to travel to with my sim to that lot. The game thought my sim was at a different lot, the lot I initially tried to travel with before I got this error message or before I exited the game so I travelled back to my main lot from the worlds menu instead of clicking play and then I was able to play like normal. 

I figured out I can only travel by phone to places and leave by clicking the home button on my sim. I cannot travel any other way. Dates & Hangouts are completely broken for me. If your sim is a homebody you should be relatively safe but anytime I tried to go on a date with someone to another lot it just brought up this same error message and so I would repeat the above steps, I can only do regular dates at home or go to a lot by travelling by phone, and then inviting a sim to that lot. 

It is safe to say though after I did a lot of research today that this patch broke the game somehow and I am sure they are probably fixing it because my socials feeds were loaded with the same issues. 

Hope this hopes anyone. I am on PC so Im not sure if this works on consoles. Again:  I loaded my save from the menu and it came up with this same error message but you just exit out of this message, travel to the lot with your sim instead of hitting the play button and your game should work for the time being until theres a patch hopefully. 💚

I have the same issue, except I'm on PC and it's the lounge lot in Ciudad. It worked fine and then after the latest update suddenly this started happening. I tried repairing the game, and bulldozing the lot and changing the lot to generic and then place the lounge lot again, but I get the same error. My sim can load the park in Ciudad without problem. The lounge lot has the celebrity hot-spot trait and there's an 'event' happening that makes it crash I think. Possible it's the lots that have events that is causing the bug. 

I've had this same issue.  I'm playing on the University map any time I tried to go to a public place it would fail to load.  I'm currently stuck bc it's failing to load graduation.

I am also experiencing this everytime a travel to lot! :(

I have exactly the same problem. I'm not using any mods or custom content.

I managed to bypass this by going to the overworld and moving the character out of college - just didn't get the graduation scenes. but then I tried to go somewhere with a friend for an event, and it crashed and I'm stuck unless I'd like to move again, so, ya know. Sort of a work around.

just posting to say i'm also experiencing the same bug 😞 my sim finished a date and i get the "failed to load game" error when trying to leave the lot - this happens whether i use the "go home" command or if i select the "travel" option on the phone.

This exact thing happened to me to!

Having the same exact issue but when trying to travel to the park on the new map, and to Thriftea in Cooperdale. This really needs to be addressed asap, since its basically corrupting save files and making the game impossible to play. 

Add me to the list! I got this bug in a save a couple days prior to the Lovestruck patch. I was able to work around it by switching to another sim in the world, playing them for a few minutes, and then switching back to the original sim. 

Today and in another save, I am now experiencing this bug anytime I try to travel to a university commons lot. I've also noticed, in the same save, that some lots are often saying "unavailable" when I am looking at them in the map view. Is this new? I don't recall ever being unable to travel to a lot before. 

Currently having the same issue and unable to find a fix around it. 

I am also having a issue too when you try to make a new game the background music plays but the whole screen is white i can still access the old saves but cant make a new save game i think it had to do with the recent update because before the new lovestruck update i could make a new save i had even repaired the game several times and even restarted my PC multiple times and still nothing it still does the same thing and i haven't been playing that long about to be for one year at the end of August 

I'm having the same issue on the Britechester world. Trying to use the phone to travel gives me a 123 error code and it says to restart the game. I also get error code 0 when trying to save. On Xbox, no mods or cc

I am currently experiencing the same issue. I reinstalled, repaired and pretty much did everything I could. It's still stuck and the help service is out of reach. Please let me know in case of any updates.

Same Here!! I just encountered this error tonight when my sim tried to travel to Thriftea!! I used to the phone to travel, the load screen came up, then I picked Thriftea in Copperdale. After this, a load screen came up, but it went right back to the world menu and that's when the error popped up. After clicking okay, I was still in the world menu, but was no longer traveling with my sim.

I tried one more time, but the same thing happened. So I shut down the game, loaded back in using "load game" instead of "resume". This time, I played a different household and traveled to a residential lot instead of a community lot, and it worked just fine!

About an hour or so before I got the error, I had traveled with the same sim to one of the karaoke bars in San Myshuno without an issue. Brought her back home, the next day tried going to thriftea and got the error. I haven't tried again because I'm scared it'll corrupt my save.

Though it sucks this is happening to all of us, at least I know I'm not alone! If we keep posting about it, maybe they'll fix it ASAP!

This issue was actually fixed for me after the latest update! Are you still having the issue after updating? 😭

Omg really?! 😲 Yes, it's still happening after the update! I have Lovestruck and the recent update. I also only started modding my game after the release of Lovestruck and the update. For every mod, I checked Scarlet's Realm before downloading. Everything is up to date, yet I'm still having the issue. 😭😭