New event not working

Hi, I have been trying to play the new event on Xbox recently, however the goal of placing the stuffed animal close to the tv. I have tried it in several different households with all different types of stuffed animal and nothing has worked. Being on Xbox I have no access to mods, and I would really like it if I could get some new items from this quest. Does anyone have any ideas, or know a better place to report bugs??? Thanks