Ideas

New Update Troubles!

I updated the new Sims 4 update last night on my PS5, and the game is unplayable now. To start the game up it takes forever to load. Once in game my cursor shows for about 15 seconds then it disappears,making it impossible to select anything from that point on. I can’t open CAS as the screen just remains black and never loads. I don’t know what’s going on. I don’t use any mods or CC so yeah…

8 Comments

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  • JadArt's avatar
    JadArt
    New Spectator
    11 months ago

    Game loads, until I open CAS. I am either stuck on a laggy loading screen for hours...or if I directly open the game to "new game" so I can open CAS that way, I get a white screen. have force quit the game multiple times, origin too. Have clicked on repair like 2 times, restarted my computer but still nothing.

    I don't know what to do anymore, I have cc but it has never been a problem before, I bitterly was playing the game 2 days ago without any problems (except the usual ones). After downloading the update I can only play the game with very slow loading screens.

  • lifewbabyjada's avatar
    lifewbabyjada
    Seasoned Newcomer
    11 months ago

    Mine is doing the same thing!!! I knew I wasn’t the only one having this problem!!!

  • ch4nts's avatar
    ch4nts
    New Spectator
    11 months ago

    Mines doing the exact same thing! Such a nightmare. Completely unplayable. I hope they sort it ASAP!

  • kittylover1997's avatar
    kittylover1997
    New Spectator
    11 months ago

    So happy I’m not the only one I just had my first get to know you date and I didn’t even get to save it. I was stuck the loading screen forever. 

  • MrMeo05's avatar
    MrMeo05
    11 months ago

    happens me soon as I get into the gameplay so frustrating!! need to fix it soon I miss playing it’s been days:(

  • pluginheroine's avatar
    pluginheroine
    Seasoned Newcomer
    11 months ago

    I’m playing on the ps5 and ever since the recent update I’ll go to click on like simology or needs and it wont pop up but my cursor disappears and i can’t click anything or save even. Obv no cc or anything since its console. Hope they fix the issue soon.

  • mariellewalker's avatar
    mariellewalker
    New Spectator
    11 months ago

    I'm playing on a mac, and after this last update (july '24) the game play works for a few seconds, then control is gone. My sims keep moving, but I can't click on anything in the game or the menus. If I wait several minutes, (up to ten) it will catch up, but it is unplayable. I hope they fix this soon!