Ideas

WTZGaming's avatar
WTZGaming
Seasoned Newcomer
7 days ago
Status:
Under Investigation

Pack Select Stuck on Game Data Is Still Loading

I can’t reload the pack. It’s been stuck here for more than 6 hours, and no button has appeared. I also tried removing the mods afterwards and clearing the cache, but it still didn’t work.

8 Comments

  • WTZGaming's avatar
    WTZGaming
    Seasoned Newcomer
    7 days ago

    I can’t reload the pack. It’s been stuck here for more than 6 hours, and no button has appeared. I also tried removing the mods afterwards and clearing the cache, but it still didn’t work. 

     

  • freakywoman1's avatar
    freakywoman1
    New Scout
    7 days ago

    lilsimsie said to fix it delete the file called usersetting in documents and repair the game. she has a video on this. its at 22:02 of the video that came out 8 hours ago

  • onyx779's avatar
    onyx779
    Seasoned Traveler
    7 days ago

    That's how I found out too. I got stuck on the DOWNLOAD COMPLETE popup

  • I wanted to test something with the pack selection, but I'm not even able to unload any packs. I'm getting the "Game data is still loading" symptom even before ever interacting with new feature.

    Removing the user settings and repairing the game didn't change anything about that.

  • I was trying out the new game feature to remove packs, I tested it, decided I didn't like it, and went to pack selection to turn them back on. It doesn't allow me to confirm once my packs are selected. I also reinstalled my game, nothing happens, the checkbox is disabled and won't let me go forward to confirm. I have waited an hour and it doesn't help, "game packs are loading".

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    2 days ago

    I wanted to test something with the pack selection, but I'm not even able to unload any packs. I'm getting the "Game data is still loading" symptom even before ever interacting with new feature.

    Removing the user settings and repairing the game didn't change anything about that.

    Heya flauschtrud​

    Do you mean that you're getting the error message before you go into the Pack Select menu, or when going into the menu you get the error before deselecting packs? 

    Could you provide any screenshots of this issue please so I can forward them on to the team?

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    2 days ago
    Status changed:
    New
    to
    Under Investigation