Reaper's Rewards: Plumbob icons for Quests no longer available

I’m experiencing the same exact issue.  I’m not able to complete A Call Away.  I’m stuck at the same point in the progress bar as the OP.

FWIW: the Earrings of Imminent Demise did unlock in CAS.

All my objectives have clicked off except the newsletter, I've read it twice (said the same thing both times) but mine doesnt click off

D'oh. I don't have the option to talk to spirits about ambrosia at the séance table, at any level. Glitchy... 👻

A friend suggested a workaround:

Try this! It solved my issue:

Delete the localthumbcache.package and copy the accountDataDB.package to somewhere else (in case you end up wanting to put it back).   Remove it from your The Sims 4 directory.  I also temporarily removed MCCC.

When I first reloaded my game, all it showed me was my progress on the quest and a little grimmie in the upper left. The rewards I'd earned were there, but no task list. I was disappointed. But something made me decide to try using the Grim-o-phone radio to summon Grim (which was one of the tasks I'd already done). That actually caused the whole task list to pull up again! I had to redo some of the tasks, but it was no biggie. At least I got the task list back!

I have the same problem. Have done all the old task, still no-show. Gah. Tried repair too.....no luck.

I have no mods

Same issue, No mods, cleared cash, repaired game, Tried to do old tasks, made a fresh sims folder.

I really hop they fix this. 

I started the quests just fine when they first started but after I logged out then back in at a better time it just shows the tab to look at the rewards and the quest I completely but the other is not and won't show the quest anymore.

I have the exact same problem only none of the quests ever showed up for me only the little grim reaper image!

I’m having this exact same issue when I got back on my game today. Everything was fine yesterday. I’d you find a fix please let us know! 

Me too!

I am having the same issue! I am not able to do the 2nd part “A Call Away”   All the tasks are gone. This is frustrating!

Same here ! Everything was fine yesterday. I tried to repair the game, then repair Origin, start a new save, update everything I could and nothing worked so far...

Same here except mine went away yesterday because I went into cas to edit an outfit. When I went back to live, no more quests. I can see the rewards but no quests. Repaired everything, new save, disabled mods, removed mods, even uninstalled and reinstalled everything which took a while. Nothing works.

YET AGAIN I'm unable to participate in an event/quest. NOTHING is showing up for me at all. No reaper rewards at all. 

currently having the same issue

wardragon57 lexnastics b3ga19 PinkPringle33 acidsugar112 cicelade Aviabess Lizzychicago  Just checking, but have you let the game clock run for at least 30 sim-minutes?  Please try if you haven't already.  And if you use mods, please remove them; you don't have to save your progress.

Otherwise, does it help to move accountDataDB.package out of Documents > Electronic Arts > The Sims 4?  Do NOT delete this file, which holds the data from the first login rewards event; just move it, temporarily, somewhere else.  Then load your save again, or start a new one, and let the game clock run until (if) you get the event-related pop-up, which does take a bit of time.

For anyone whose event still doesn't show at all, not even a Grim icon, please use this master thread:

https://answers.ea.com/t5/Game-Questions/Unable-to-Access-Reaper-s-Rewards-Event/td-p/14083922

the first two things did not work, but taking that file out worked! It didn't even take away all my progress. It kept my rewards and kept the one quest completed, the only thing "negative" was that it restarted one of the quests, but i hadn't gotten too far into it anyway so I' taking this as a win lol thanks so much for your help!!!

Don't know if what I did will work for anyone but I made a new save, the task still popped up for me that I was on so I did it and it checked off so I went to my other save and it was updated that the task I couldnt do was checked off and other ones showed up and I got all my tasks completed.

I'm having the same issues

Please let us know how/ when this was resolved! I am having the same issue. 

Same issue. 

Omg yes, removing the file worked! You are my hero!

I don't think it has been resolved. Its current status is only Reviewed, not Resolved or Fixed.

I have the same issue as you. I hope they fix it soon, because I would like to complete this challenge.

When do we put the accountDataDB.package file back into its regular place?  And THANK YOU, this finally worked!