Romance Career WTH Tasks Greyed Out

Hi, I found a similar issue in the archived section but not in active bugs so am posting.

Two of my sims working from home are in the romance career sector. One is a Matchmaker and the other is a Relationship Counsellor. Their WFH tasks are greyed out despite not having completed them yet. Tried restarting the game, resetting both sims, deleting the computer and buying a new one etc etc... Not sure how to remedy this. I have never used any mods etc... only have the base game and packs from EA.

Please help! I'm trying to get them promoted to the next career level.