Ideas

Scroll bars not working

After the latest update, I cannot use the scroll bars to scroll up and down the business menu to check my rental properties. When I try to click it to scroll down or up, it's clicking things in the background. I've restarted the game twice and still the same thing is happening. Also, when I try to click on any icons it highlights the one next to it as well as the one, I click. This is very frustrating.

5 Comments

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 days ago

    msgamer305​  Is this happening on a modded game?  If so, please remove your Mods folder, delete localthumbcache.package, and test again.  You don't need to save your progress.

  • grandpaugly's avatar
    grandpaugly
    Seasoned Newcomer
    3 days ago

    exactly. me too. I tried ea help but was told they don't deal with these issues.

  • aadoreyanna's avatar
    aadoreyanna
    New Spectator
    3 days ago

    doesn’t press the right thing that the arrow is on i have to hover to the left a little for it to select the button to the right 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 days ago

    grandpaugly​ aadoreyanna​  Please test the game in windowed mode.

    If you're playing in Windows, please also provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.