Sims 4 New skin update

Last week when I loaded up my game, it automatically updated as it always does. Only this time, It will not allow me to play with any of my households. As soon as I click onto a household, I get kicked out of the game. My daughter is having the same issue on her PC. Upon checking online, there are loads of people complaining of the same thing. It's been nearly a week, and neither of us can play our game.