sims skin color void

since the july 1st, 2025 update, my sim’s skin color completely voids out. unsure if this issue has been reported already as a bug and if not, how do i report it? i managed to figure out a way around this before (using my back up save that i made before installing the update) but i haven't resaved over that one in at least a week (sim’s time) and don't want to backtrack that far. i added attachments if anyone can help. i play on console (ps4) and dont have any cc or mods. thx :)