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firestargirl's avatar
firestargirl
Rising Newcomer
5 days ago

Re: [patch 1.122] Game launches to black screen with main-menu words but no picture

About a day after market place was added, my game stopped working correctly. Now when I start running Sims 4 it loads up just fine but then I’m stuck at the Home Screen and none of the buttons work. Also the background where it would normally display the last played household is just completely black. Pressing the ‘resume game’ button does nothing. The latest hotfix still didn’t fix it. Also I know this is solely related the game and not my computer because everything else on my PC (It’s a windows) works fine. I’ve already tried restarting my PC but it still doesn’t do anything. I also cannot close the Sims 4 without fully shutting down my computer. Don’t know if this is important but I never got the ‘Game failed to launch’ error on the 20th of March. I’ll try to add a picture of my screen to this post. 

1 Reply

  • luthienrising's avatar
    luthienrising
    Hero+
    3 days ago

    firestargirl​ "completely black" and "black with words" aren't the same thing, and typically have different causes. See the "Solutions" post of the topic I'm moving you into.

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