Unable to save game

Im on PS5, Ive been dealing with these problems for over TWO MONTHS and I feel like ive wasted my money buying the new enchanted pack. It started with the first update in July, the fear of the dark trait was acting buggy and would pop back up even though the trait was gone. Then it eventually crashed so I had to delete it. Then the second update came out and I made a second one which eventually crashed as well after a few weeks with multiple error code 64 messages trying to save. Then today I made a new save and tried from scratch again and I just tried to save my game and it wouldn’t work. I tried again multiple times didn’t work. I then tried save and quit hoping the auto save worked but it didn’t and I’ve lost over 6 hours of play time. Yes I have enough storage. No I only have one other save. Yes I’ve restored the licenses. Yes the user agreement is correct. I’ve searched and searched the internet and forms for solutions but NONE of the have worked. I’m very frustrated and very disappointed that you all have still yet to have any ACTUAL solutions to fix these problems. It makes me feel as though you all don’t care about us simmers like we’re bottom of the barrel because we are on the consoles. Please fix these issues expeditiously.