Forum Discussion

FancyCrocsSlays's avatar
FancyCrocsSlays
Seasoned Newcomer
2 days ago

Re: Sims 4 - Packs missing from EA app

Royalty & Legacy, Adventure Awaits, Enchanted by Nature and Life & Death do not show up in the 'my collection' section of the marketplace, not even with a "not installed" bubble, they're just not in that section of the market. They're disabled and I genuinely cant turn them on cuz they're not there.

8 Replies

  • heli-2007's avatar
    heli-2007
    New Novice
    17 hours ago

    Hi, I also tried your method but it didn't work. As soon as I launch the game, the DLC I bought are still listed under "Not Installed," and when I go back to the document, the numbers reappear.

  • Diolacles's avatar
    Diolacles
    Seasoned Rookie
    1 day ago

    crinrict​  I was going insane trying to get my DLC to show, but your method solved it!! My DLC now shows in my game! Thank you!! 😊

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    1 day ago

    FancyCrocsSlays​ Your posts have been merged into the current main thread on this, please read over the accepted solution listed in this thread for more information. 

  • FancyCrocsSlays's avatar
    FancyCrocsSlays
    Seasoned Newcomer
    2 days ago

    sigh its still stuffing up </3 lemme try a few more tactics

  • FancyCrocsSlays's avatar
    FancyCrocsSlays
    Seasoned Newcomer
    2 days ago

    i installed it before the update, and when i couldnt find the add ons i uninstalled it then reinstalled it. Imma give it a day then come back 👍😌

  • crinrict's avatar
    crinrict
    Hero+
    2 days ago

    They show up fine for me.

    Did you newly install them after the marketplace patch or before ?

  • FancyCrocsSlays's avatar
    FancyCrocsSlays
    Seasoned Newcomer
    2 days ago

    I tried and it didnt work, they show up in ea just not in the game and I genuinely dont know why they arent in the collections section, like were just just forgotten by accident?

  • crinrict's avatar
    crinrict
    Hero+
    2 days ago

    Hi FancyCrocsSlays​ 

    do they probably show up in EA app ?

    You can try if the following helps with the disabling

    • Close the game
    • Open UserSetting(.ini) with any text editor
    • Find the following line: packstoskipmount =
    • Remove all the numbers after the =. This will enabled all installed packs
    • Save the file. Make sure there's no .txt added to the end.
    • Start the game and check if it's available now.