New Sims Forum Feedback
Hi! This is for the team at EA who are hopefully picking up on feedback and looking to constantly improve these new forums. What I’d like to stress, and ask for from all us lovely Simmers, is that this isn’t a place for being overly negative, aggressive or angry towards the team or specific staff. I’ve seen quite a few reactions that are just that and if we want to improve things, while we don’t have to be overly positive either, we need to be constructive at least. Having been a member of the original Sims forums and the newer rendition in recent years, I think it’s fair to say what keeps the forums running is the sense of community. So a few things I think that would help this would be: customisation for profiles - avatars, signatures, adding social media links or blogs/websites so we can find each other elsewhere. Paying specific attention to each rendition of the game, the Sims 3 community is massive and has been around a lot longer. So please consider us when making changes! I can see the sims 4 forum/threads already have plenty more tags and options than ours do as well as sub forums that we haven’t been able to keep. We have a whole community of storytellers that benefitted from the stories and legacies subforum and whether the game is 15 years old or not it deserves to live on. Changes to the formatting of threads and replies. I’ve noticed it is already hiding multiple replies under a “show more” filter which limits conversation. Also nesting replies is confusing, the original board style was much easier to navigate and chat on, which is what these forums are all about. As already highlighted, changing the automatic filtering by likes to newest would make it feel more relevant and conversational as a quick fix in the mean time. I personally miss being able to bookmark threads, especially since the sims 3 forums have lost our sub forums and all the migrated ones are in the franchise discussion (please rectify this!). I can’t navigate to what I want to read and am losing track of what I’ve chatted on unless I get notified. Could we also have a list of the rankings just out of interest? I have no idea what a traveler is but apparently I am one 😂 As always, super grateful to the team for taking feedback on board and looking forward to improvements and developments as they come! Happy Simming! Lizzie
Necroposting not good - so why do the forum advertise 5 years old threads?
When in a thread I get a list of "related posts" to the right. Typically, those posts will be 5 or 7 years old. Recently I commenting in one of them, a thread about graveyards that I thought was highlighted this way due to the new pack. Old thread but very relevant these days thanks to the upcoming Life & Death pack. The result was that the thread got closed because it was considered necroposting. So - WHY do the forum list all those old threads if we can not post on them? My suggestion is that threads that are too old for commenting on, are automatically set to "read only" and NOT advertised as a "hey, come check out this necro-thread". Or, ther could at least be a gravestone/grim or similar symbol indicating the read-only status. I've been on all TS forums for 24(?) years (which is actually a quarter of a century!), but I still do not know what exact age makes a thread too old. A symbol or read-only status would be of great help.
New Forum Oddity
Well, here's a new weirdness I have never seen before... I tried to click Like on a post and instead got a pop up of a brief user profile as if I had hovered over a random user's name or avatar (a random user who, as far as I could tell, had nothing to do with the post I was trying to Like). (I keep saying I'm walking away from these forums, but there are a few people and threads that pull me back.)Show more button
When I click the Show more button when reading a thread, it reloads the page and then brings me back at the top of the page and then I need to scroll back down and find where I was and continue reading. Can you please make it so it just loads the next batch of posts without reloading the whole page? It's getting very tedious to read this way especially with all the nested replies and no pagination.
I like the page view for boards!
I’ve been quite negative about various aspects of the forum design so far, but I just wanted to provide some positive feedback and say that I really like the page view for boards, where you click on the bolded number of posts at the top of the board! It’s so much less cluttered, and you can see many more discussions at once by scrolling down the page. And then more discussions by clicking on the next page. I think it would be a great improvement if this page view could be set to be the default for each board. And also if each thread could be displayed in the same way. Might that be possible one day (soon)?
The Sims Community is Different
Okay, I’m not going to post about the glitches, missing features, and other problems in the forum itself. We all know what those are. I would just like to amplify something that maybe needs to be taken more seriously by those who decide these things, and that is this: the Sims game is completely different from the others here, and so is the Sims gaming community. I took some time to look at the boards for the other EA games on the forum, and we simmers are definitely having the most difficulty with the switch. My perspective is that forum interaction and community is directly related to the way the game is played, and the Sims is not like the others. This type of forum is fine when gameplay and community are centered around gaining levels, adding in-game allies or friends, getting performance tips, or raising gameplay related questions. Those types of interactions are the basis of the community for those types of games, because the game has structure. There’s only so much to discuss. A sandbox game like The Sims doesn’t fit in that box. The game itself is open ended. It can be anything we want it to be, and one person’s game is not like anyone else’s. That kind of player directed, open ended game requires a community format that is also open ended and user directed. It needs a loose structure that allows players to share the wide range of possibilities the game gives us. This forum cannot do this. Big, continuous topics with multiple people sharing stories and screenshots are a staple of the Sims community, and after a matter of only weeks, this forum is breaking under the weight of those long threads. On the old forum, we had topics that were years old, still going strong. Conversational topics, idea threads, creative threads and social threads are being buried under long loads, “see more” scrolling and nested replies that don’t allow a natural flow of ideas and communication. My own “Blue Moon” thread is becoming difficult to maintain because I can’t even tell where the new responses are, in order to respond back. While this forum seems to suit games like Star Wars, it is not functional for a game like the Sims and the community that plays it. The Sims is not Star Wars, and it requires a community format that recognizes the difference.
Can we have an updates on the forum-feedback?
This forum has been live for a while now, and at least from the Sims-community, the forum has gotten som harsh, but fair and well deserved, feedback by users. So my question is if we could get some updates about where we stand on those issues and when we can expect some improvements? Primarily I'd like updates on the following: Forum performance. What is being done to address the massive performance issues on the site? Pages not loading correctly, or at all, loading being slow, images not displaying as they should, the constant log outs and difficulty logging in... where do we stand on those issues? (Seriously EA cannot possibly be content with the performance) Personal avatars for all users. One of the major wishes from the community was personal avatars, to express our personality and recognise each other. Where do we stand on this? Page loading vs. pages - is there anyway to get pages back instead of infinit loading more on larger threads? Customisable feed so the thread starts in a logical way, and ways for the forum to remember where I left off instead of me having to start over each time I get back into a thread. This needs to be prioritized, longer threads are more or less unreadable at the moment. Spoiler tags on comments so to simplify loading times.
Feedback on new Sims forum
I want to offer some feedback... I've tried. I really have, but I don't think I can use these forums. They are cluttered, from the "sidebar" that occupies almost a third of the screen to the "preview" text, to the choice of glaringly bright colors. With so much being shoved at me at once, it becomes physically painful for me to try to read or post. I'm getting headaches trying to use them forums. They do not appear to be designed to support discussion, but rather tech support style question-and-answer posts. The way replies are sorted, and nested, and the lack of "page numbers" in favor of "show more" all combine to make it extremely difficult to follow a chronological progression of comments in a thread. I genuinely feel that these forums are the wrong tool for the job... they're like using a hammer to cut wood. You can do it, but you shouldn't.