[INFO REQUEST] Error Code: EC:10005 In EA app
For days now, I’ve been reaceiving this error code on my PC. I repaired the EA App, uninstalled and reinstalled it, checked my Norton firewall, reset my router, ran as Administrator and tried other fixes, but the error persists. This has never happened before, and it only affects the EA App—my Steam games run without issue. PLEASE FIX THIS PROBLEM ASAP!!7.7KViews20likes227CommentsEAアカウントのメールアドレス・パスワード変更およびSteam連携について
EAアカウントのメールアドレス・パスワード変更およびSteam連携について 以前使用していたEAアカウントにログインできず困っています。 そのEAアカウントにはSteamアカウントが連携されており、Steamで購入したゲームを利用するために必要なアカウントです。 しかし、EAアカウントに登録されているメールアドレスが現在使用できない状態で、ログイン時の認証コードを受け取ることができません。 また、EAアカウントのパスワードも分からないため、通常のログインやパスワード変更ができません。 現在使用している別のEAアカウントはありますが、Steamが以前のEAアカウントに連携されたままになっているため、現在のEAアカウントへSteamを連携し直すこともできません。 以前のEAアカウントに登録されているメールアドレスは、ko*****@yahoo.co.jp と表示されており、以前自分が使用していたメールアドレスである可能性が高いですが、現在はそのメールアドレス自体にアクセスできません。 また、Steamとの連携を解除して別のEAアカウントへ連携し直すことも検討していますが、現在のEAアカウントにログインできないため、EAアカウント側からSteamの連携を解除することができません。 現在使用しているEAアカウントのEA ID: ヴニカネ518989 希望している対応は以下です。 以前使用していたEAアカウントの本人確認を行い、アカウントを復旧したい 復旧できる場合は、登録メールアドレスを現在使用できるメールアドレスへ変更したい パスワードを再設定したい 以前のEAアカウントに連携されているSteamアカウントを解除できるか確認したい Steamを現在使用しているEAアカウントへ連携し直すことが可能か確認したい 本人確認に必要な情報や、Steamの所有情報・購入履歴などが必要であれば提出できます。 以前のEAアカウントを復旧するために必要な手続きについてご案内いただけますでしょうか。9Views0likes1CommentEA APP WILL LITERALLY NOT WORK
Here we go, So I'm trying to play the sims offline as my current internet connectivity is incredibly spotty, let's go through how ''truly easy'' the app makes it for PAYING CUSTOMERS to use their platform: You have to log in to the EA App while you are connected to the internet - how is there in 2026 NOT an option to access your App offline??????????? So, I manage to FINALLY gain access to my app while online, then I go to settings to switch it to offline mode, great now the app is offline. I click on the sims to start playing - I get an error code stating that I haven't logged on in a while and I need to restart the app, log in again, so EA can verify my credentials, baring in mind I was already logged in (as you HAVE to be to access offline mode?!?!) Fine, I close the app, log in again, go to offline mode, click the the sims to play and as a surprise to nobody that uses the EA app, the same error message pops up - I've tried this now 15 times: receive the error message, close the app, restart the app online, log in succesfully, go offline, click to play my game.... and the cycle restarts (super fun groundhog day i'm having) I'm sorry but this is an absolute farce, the amount of money I've spend on buying the sims and all of it's expansions, game packs, stuff packs, (freaking KIT PACKS) since the sims 1 - and I cannot access the product which I own in a manner that works for me??????????????? And finally to EA DIRECTLY - if Origin possessed the function to access your games offline back in 2010, How is it possible that EA does not have this functionality in 2026?! How is it possible that EA has the WORST APP regarding electronic games in the entirety of technological history?! How is it possible that your app continues to throw errors at customers time and time again, with no improvement from your side?818Views3likes3CommentsMacbook can't use EA APP / Error code: EC:106
everyone said need to log in with administrator password but this window come after we put the right password not coming from put wrong password And in addition, I also tried going to... '/Applications/EA app.app/Contents/MacOS' EAUpdater > EADestager and I still put the right Admin password everything pass but when I've run EADesktop Last login: Wed Aug 5 18:36:26 on ttys001 teamothy@MacBook-M5 ~ % /Applications/EA\ app.app/Contents/MacOS/EADesktop ; exit; 2026-08-05 18:59:54.614 EADesktop[7012:180817] VERBOSE>EnvironmentService>Set environment identifier to (PROD) from source(4), overriding (UNKNOWN) from source(0). 2026-08-05 18:59:54.614 EADesktop[7012:180817] DEBUG>PlatformUserUpdateServiceImpl>detectPlatformUserList() 2026-08-05 18:59:54.614 EADesktop[7012:180817] VERBOSE>EnvironmentService>No configuration file at path /Applications/EA app.app/Contents/MacOS/eadpsdk.json 2026-08-05 18:59:54.614 EADesktop[7012:180817] VERBOSE>EnvironmentService>No configuration file at alternative path /Applications/EA app.app/Contents/MacOS/../Resources/eadpsdk.json 2026-08-05 18:59:54.614 EADesktop[7012:180817] WARN>EnvironmentService>Cannot find the configuration file. 2026-08-05 18:59:54.614 EADesktop[7012:180817] INFO>EadpFoundation>module version=1.35.0 2026-08-05 18:59:54.614 EADesktop[7012:180817] VERBOSE>EnvironmentService>Cannot find configuration value for key 'environmentIdentifier', fall back to platform value. 2026-08-05 18:59:54.614 EADesktop[7012:180817] VERBOSE>EnvironmentService>Cannot find configuration value for key 'devicePlatform'. 2026-08-05 18:59:54.614 EADesktop[7012:180817] ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 2026-08-05 18:59:54.614 EADesktop[7012:180817] ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. I've open EA Swiss Sarl in App Background Activity already for mac setting -Files & Folders I've add Ea APP already -Full Disk Access I've add Ea App and open it already *but in Local network I did'n see anything about EA App, and it seems that adding network access will have to come from the app itself. I use Macbook Air M5, macOS Tahoe 26.6, and my Mac is up to date. I think I've provided enough details, and from what I've found in my research, other people have encountered this problem as well, and it's been around for a very long time. However, the problem remains unresolved; people simply disappear, choosing to delete the app entirely without any further action. If you require further details, I am happy to find and provide answers to prevent this problem from happening again and to benefit all players worldwide. Hopefully, this problem will be resolved.73Views0likes3CommentsPotential problems setting up EA App on fresh/upgraded Windows 11.
Hello, This is not a problem, but to avoid any potential hiccups I wonder if anyone has any thing particular to watch out for below: New Windows 11 pro (fresh not upgrade) on my PC. Was Windows 10. Local account only. PC name change. Drive letters and owerships (in security tab) changed to remove unknow user, which was my old W10 account. Hardware - all the same. EA app NOT installed yet. So I own a lot of EA games, but have approx 8 or 10 full games already installed left over on non-system disk after using a brand new SSD for only my C: System drive. Those games of course cannot be played without the EA App full setup. I would prefer not to have to re-download them. All game files are there. All purchased directly through EA App, no linking. EA account has not been changed at all as my details have not changed. (just drive letter, ownership and OS) I assume it should go smoothly. It was a doddle on Steam without any guide. EA tend to have seizures during such operations, occasionally, although I have never experienced any issue with the EA APP itself or the old Origin, years ago. (I may be the only person who likes the EA App? just judging by posts. Heh Heh.) So, I know I will have to do all the normal stuff, and fully expect it to be an intuitive step by step process, as it should be. This post is just incase there are any known issues with doing all this. The last time I installed the EA APP was when it was first released, on the same PC as now, but W10. Never had any issuses. Specs, not really necessary, but just incase: HW: RTX 3080ti ROG strix gaming OC. CPU i9-9900ks @ 5.21GHz. 32 GB DDR4 @ 3,700Mhz. All SATA SSDs. It's an overclocked system but very stable so that should make no difference at - all. Summary: If anyone wishes to advise me on potential problems, it would be great. I want to be prepared and do it all in one go. I'll install the EA APP in a couple of days, so if no one replies I'll take that as a good sign. If anyone points out particular potential issues, of course I will like the post. Cheers folks.Solved111Views0likes6CommentsCan't access EA account - Yahoo email permanently deactivated
Hello, I'm trying to access my EA Account, but the email address linked to it is an old Yahoo account that was permanently deactivated due to inactivity. Whenever I try to change my email address or access my account settings, EA sends a verification code to that Yahoo email, but I no longer have access to it. I still own the account and can provide information to verify my identity, such as my linked Steam account, my date of birth, and my purchase history. I simply need to update the email address associated with my EA Account. Could someone please tell me how I can contact an EA Advisor to resolve this issue? Thank you. (CM: Thread moved from PT to EN. Please post in the language of the board per rule.)Solved66Views0likes5CommentsCPU still needed, still get a hard drive?
Hello everyone, I bought a computer and I was excited to download sims 4 because my other computer seemed to never have any available storage to play despite having absolutely nothing on it. I can easily download sims on this computer, but it gives me a "you are running the 64 bit" and telling me to change it to 32 bit or my game will be unstable. I also found out that the 32 bit was removed. I looked at the requirements for the sims on their page and clicked the link to scan my computer to see if I met the requirements, and I failed for CPU. 3.3 GHz Intel Core i3-3220 (2 cores, 4 threads), AMD Ryzen 3 1200 3.1 GHz (4 cores) or better You have: AMD Athlon Silver 7120U with Radeon Graphic Should I still buy an external hard drive for CC and Mods (THAT ARE ALLOWED BY EA), or would it not work still because of my CPU?36Views0likes2CommentsMissing Game In Library
I had purchased Fifa 16 back in 2016 on Origin, but now in my EA app, I don't see the game. I have all the other games I had purchased before EA app replaced Origin, but Fifa 16 is missing. I've contacted EA support several times and I have tried all the steps they suggested such as clearing cache, restarting the app, checking hidden games folder, logging out and in, but still no success. Any suggestion would be great!105Views0likes3CommentsFC 26 failed to launch after EA Javelin Anti Cheat pop up
Hi, I'm trying to launch FC 26 from Steam. The EA AntiCheat window appears and loads for about a minute, then closes. The game never starts, and I don't receive any error message. I've already tried everything I could find — every tutorial and forum suggestion online — but none of these steps have fixed the problem. I've attached my DxDiag report and Event Viewer log from when FC 26 crashed. I'd really appreciate it if someone could take a look and help me figure out what's causing this issue. Thank you🙏312Views0likes3Comments