Error EC:201, cannot open the app
After a quite long time of not using the app I tried to open it, but the app won't open. First, it tells me the app cannot connect to EA servers and tells me to open app in offline mode, however when I open offline mode the EC:201 error appears and it says that they cannot find my account, even though on safari I log in easily. I cannot do anything except trying to go on offline mode and close the app. Also, any advice I find on the internet is to open something windows related, but I have a mcbook and the app downloaded on IOS. Please somebody help me :( Also, I don't know if somebody from Poland will read it since its my chosen language so just in case I'll write the same in polish Po długim czasie nie używania aplikacji postanowiłam zagrać w coś ale aplikacja nie chce się otworzyć. Na początku jest napisane ze aplikacja nie morze się połączyć z serwerami EA i sugerują mi granie w trybie online, ale gdy klikam w ta opcje wyskakuje error EC:201 i mówią mi ze nie mogą znaleść mojego konta, mimo ze na przeglądarce z łatwością mogę się zalogować. Nie mogę nic zrobić prócz pójścia w rzekomy tryb offline albo zamknąć aplikacje. No i jeszcze każda rada powiązana z tematem jest o grzebaniu w Windowsie, a ja mam Macbooka a aplikacje pobrana na IOS. Proszę pomóżcie mi :((
Recently merged 2 EA accounts and I can't link my Steam account until next year.
Like the title said, I can't link my Steam to my now single EA account. I played the BF6 Beta and completed all challenges, so does that mean screw me until I can finally link my Steam to my EA account or what? Support didn't help me and said EA itself can't do anything about it until the cooling period or whatever is over. Update: My cooling period is over, but it is not letting me connect my Steam to my only EA account. I used my login info for my old account to see if it's still up and is still connected to my Steam account, but it logs me into my active account and I'm assuming that means that 2nd account has been merged. Why is it still refusing to let me reconnect my Steam account?
Formal Appeal: Account Compromised by Hacker & Technical Barrier to Support
Dear TOS Team, I am writing to you with a heavy heart to seek a final, fair review of my account . My account was unfortunately compromised by a hacker, and any violations that occurred were not my doing. Since then, I have been attempting to recover my account with a sincere and cooperative attitude. However, instead of help, I have encountered a "dead loop" within your system and dismissive treatment from the support staff. The Technical Barrier (System Bug): The webform strictly requires me to select a record from my "Ban History" to proceed. However, my history does not display the relevant case, making it impossible for me to submit a formal appeal. I have tried repeatedly, only to be blocked by this technical glitch. Failure of Front-line Support: When I sought help for this bug, the support agent provided cold, scripted responses (see attached screenshots). I was told "no one can help you" and "only you can submit," completely ignoring the fact that your own system is preventing me from doing so. This dismissive attitude has been deeply hurtful and feels like a denial of my right to a fair appeal. My Sincere Request: I have always valued this community and followed the rules. This account is important to me, and I am a victim of a security breach. I kindly request: A manual review of my account's login activity to verify the unauthorized access. An alternative channel to submit my evidence, bypassing the broken webform. A fair chance to restore my account standing. I trust the TOS team will see the injustice in this situation and help me remove this "thorn" that has been deeply troubling me. I am ready to provide any proof of identity and account ownership needed. Thank you for your time and for upholding the fairness of the platform. Sincerely, Dany
Will EA ever bring more games to GOG.com?
It has been some time since EA has brought games to GOG and many people are wondering if and when the next games will be released. I won't lie I haven't logged in to the EA App in over 2 years now and I would have no issue double dipping to buy the games on GOG to get a DRM-free copy. GOG have a Dreamlist showing the demand is their and growing: https://www.gog.com/dreamlist/game/mass-effect-trilogy The Mass Effect Trilogy has over 42,000 votes. https://www.gog.com/dreamlist/game/dead-space-2 Dead Space 2 is almost 14,000 votes https://www.gog.com/dreamlist/game/command-conquer-red-alert-2 C&C:RA2 alone is over 18,00 votes https://www.gog.com/dreamlist/game/american-mcgee-s-alice The original Alice game is over 78,151 and with the GOG Preservation Program they would be more than happy to do the work to get the game working on modern hardware. The demand is their, I have bought every EA game on GOG and with the Preservation Program in place at GOG you could essentially just hand them the files and they do the work to get the games updated and running meaning profit for minimal effort. Please bring more games to GOG.EA NextStep, a step back
I am starting to think that they know what they are doing, seeing that the forum was the only resource that popped up when I was researching a problem I was pleasantly surprised to see a "contact us" button at the bottom of the support page. Now I was fully expecting an AI assistant, at least before speaking with support staff or having a ticket created, but what EA has created is well beyond any other assistant I have ever had the displeasure of navigating. Every single prompt from EA NextStep comes with little to no regard of the information you entered into the window previously. Beyond stating your name multiple times be prepared to state your problem, game, and system multiple times in repeat. And for those of you as gullible as me, hoping, praying to at least have an actual ticket created and maybe get a chance to have another person review your problem, let me save you the effort. At the end of each session with EA NextStep it will prompt you to the EA "Self Help" guide where the AI chose an article for you to read and hopefully fix the problem yourself, the only problem, it doesn't actually listen to your problem. I was trying to solve the random EA app failure on PC and beyond having to give it all of the important information multiple times, I was offered a generic "game help" article, a "login help" article, and a "connectivity troubleshooting" article, none of which actually addressed the problem or the fact that I had attempted many of the steps those articles were suggesting before trying to find more help. If anyone has a solution to the EA app bug, I would be very appreciative, but I will not hold my breath on EA finding the solution, as the multitude of threads on and off of this site complaining about the exact issue I was having, and the EA proposed solution, if all else fails, factory reset, and the EA app and EA games are just not worth that effort.The EA PC app is still broken after 3 years
Seeing others comment on this and having run into it for the first time, the EA app is a buggy piece of trash on a good day, but today takes the cake. Tried playing Jedi Survivor, no issues until game crashes, send report and try to reopen, EA app refuses to open. I have a game that I didn't purchase on an EA platform, dependant on an app that doesn't work, and I cant even talk directly to support stagf because EA doesn't recognize that I own the game that they won't let me play. Look to old forum posts, and google around. Not one case solved by EA, suggesting that factory resetting your computer is the final troubleshooting option to make their broken app maybe work. The state of the gaming industry today is truely sad. From being EA, its in the game, to this, destroys any good memories I had playing any of your games, and the nostolgia you are hoping keeps us buying your dying properties fades more every day.Can we please undo the 0.29.7 Patch
The task situation has been absolutely wild, and it all started with this patch. 2 weeks ago, I took a break from the game because there had been weeks of task issues with no updates, and then the TIX situation was a whole nother fiasco. I logged on today to see if everything was working again and to just vibe a little. This is BY FAR the most broken the game has ever been. I'm talking daily, weekly, monthly, own the lots, all broken into oblivion. Unable to complete any tasks or tasks just not appearing at all. I'm no developer, but this all started with this patch. Can we please just remove this completely. I will take any other bugs than what we have right now. The thread on broken tasks is still investigating. If you go into Season 3 with no fix for this, honestly what is the point. Where are the priorities.Lost access to purchased content after misleading support guidance
Hello, I am requesting help regarding an EA account linking situation. During a support interaction, I changed the linked PlayStation account while trying to resolve an issue. The irreversible consequences and loss of access to my existing progress and purchased content were explained only after I had already proceeded with the change. If I had been clearly warned beforehand, I would not have performed the account switch. Support agents confirmed the 6-month relinking restriction, which currently prevents me from accessing licensed content that still exists on my original EA account. I am not requesting a policy bypass, but I kindly ask if this case can be reviewed considering that the action was taken following support guidance without full prior warning. Thank you for any assistance or review.Tix Change = NO NO NO NOOOOOO
Edit - At least make the Tix converted to a 1-1 for SVB, so the next seasom we can re-buy our tix back with the tix we grinded. Or, or just don't do this change at all. I am gonna make this abundantly clear and slightly short n' simple. I am gonna try to be calm and respectful. This change, should NOT go through. I have done every Tix challenge since release, and even gathered randoms and a friend EVERY WEEK for the OTL challenges the devs so strongly incentivised to be done with others, because they HATE solo players. I have OVERGRINDED the amount of Tix and even purchased some Tix prior to finishing the skate.pass, because of the PRIOR changes mentioned about TIX NOT FULLY being carried over season to season. Now... With the new changes announced, now I find out I WASTED ALL MY TIME AND SOME MONEY ON TIX THAT WON'T AT ALL BE CARRIED OVER?! WHAT?! WHY?! Who and What is making these decisions man? I LOVE this game and have TRIED my BEST to get people into it, because I LOVE skateboarding and I love skate. These changes man... As if the SVB greed wasn't enough, now we have 0 incentive to play anymore because Tix will go to waste. Please.. DO NOT go through with this change. I also still haven't gotten my 600 Tix refunded from the bug from the start of Season 2... in the photos attached to this forum post is my CURRENT Tix and such for proof. I am gonna be absolutely LIVID beyond belief if they all are going to waste. as a side note, YES I have also gotten ALL DIY and all boxes opened too. I only grind the Tix challenges because I have reached MAX everywhere else and got bored of grinding ripchips everyday. I login, do the dailies; get the free stuff from the store until tomorrow's challenges refresh, and then the weeklies an then monthlies reset. Rinse and Repeat.. Do ya'll devs hate us consistent players???