Problems accessing the forum threads
I’m not sure what’s going on, but for the past two days I’ve been having trouble accessing parts of the forums. When I click on my notifications and the page redirects, it fails to load and instead shows an “access denied” or “page doesn’t exist” error. As far as I know, my account is in good standing, and I haven’t received any violation notices. The issue is inconsistent; sometimes I can access the pages, and other times I get the error. I did clear my cache and cookies a few days ago, and it seems the problem started after that, though I’m not sure why.Verify on recognised device not working
Hello trying to get some help as can’t get through to no one on live chat on my Xbox my ea account I made it a long time ago logging in with email and password but it’s getting me to try and verify on recognised device I load up fc26 which my ea account is linked to and it’s not doing anything any help anyone???
Request to lift Regional ban on syrian players following sanctions removal
As of recent international decisions, the sanctions and restrictive measures previously imposed on the Syrian Arab Republic have been officially lifted. Accordingly, I kindly request that EA review and update its regional restrictions to allow Syrian users full access to EA services, including account creation, online gameplay, and purchases. Currently, many Syrian players are still unable to access EA platforms or use their accounts due to the old sanction-related blocks. Since these measures are no longer legally applicable, I respectfully ask that EA remove the regional ban and restore service availability for users in Syria. This change would reflect EA’s commitment to fairness, inclusivity, and compliance with current international regulations. Thank you for your understanding and consideration. Best regards, [vedria]Lost Access to OLD EA Accoutn
I’m currently unable to recover access to my EA account and need assistance. An EA Support agent asked me to complete the account recovery process by launching an EA game on my console and following on‑screen prompts to update my email, password, and phone number. However, these recovery steps do not appear on my console at all. I have tried this with Apex Legends and Jedi: Fallen Order, i do not own any Fifa games or Sports games made by EA so this is very difficult. I have all log-in credentials necessary other than access to my actual Gmail account and phone number where the verification codes are sent. As you can see below, i have access to my PSN account (which is linked to the EA account) and i am logged into Apex Legends without any trouble.EA NextStep, a step back
I am starting to think that they know what they are doing, seeing that the forum was the only resource that popped up when I was researching a problem I was pleasantly surprised to see a "contact us" button at the bottom of the support page. Now I was fully expecting an AI assistant, at least before speaking with support staff or having a ticket created, but what EA has created is well beyond any other assistant I have ever had the displeasure of navigating. Every single prompt from EA NextStep comes with little to no regard of the information you entered into the window previously. Beyond stating your name multiple times be prepared to state your problem, game, and system multiple times in repeat. And for those of you as gullible as me, hoping, praying to at least have an actual ticket created and maybe get a chance to have another person review your problem, let me save you the effort. At the end of each session with EA NextStep it will prompt you to the EA "Self Help" guide where the AI chose an article for you to read and hopefully fix the problem yourself, the only problem, it doesn't actually listen to your problem. I was trying to solve the random EA app failure on PC and beyond having to give it all of the important information multiple times, I was offered a generic "game help" article, a "login help" article, and a "connectivity troubleshooting" article, none of which actually addressed the problem or the fact that I had attempted many of the steps those articles were suggesting before trying to find more help. If anyone has a solution to the EA app bug, I would be very appreciative, but I will not hold my breath on EA finding the solution, as the multitude of threads on and off of this site complaining about the exact issue I was having, and the EA proposed solution, if all else fails, factory reset, and the EA app and EA games are just not worth that effort.
