My email got hacked and lost access to it
Hello everybody, this happened around 2 months ago, I felt into a trap at discord, by a guy that hacked another friend of mine (using my friend account to steal my data as well), he made me install a minecraft modpack pack, infested with malware. With that I lost access to my email, and since the pc was infested, I needed to reboot the disk so I could get rid of the malware, with that I lost my password notepad, so I dont have the password as well for that account. I have my steam account connected to that ea account, I also have twitch clips proving that I'm the owner of the account as well, but when talking with the support, it's all ai, I can't recover it . Is there any way that someone can help me with? I really wish to recover my account, since isn't even a year since I got myself battlefield 6 on steam, and can't play any of the copies I purchase at time. :(10Views0likes1CommentUpdating Email address and NO tech support
I am trying to figure out how I am supposed to update an old email address attached to my current EA account. I am trying to figure out how I am supposed to update an old email address attached to my current EA account. With two factor authentication, I can login with two factor authentication I can do the initial login but when I get to the two factor the email address that is looking to send to my account email account is no longer existent. authentication I can do the initial login but when I get to the two factor the email address that is looking to send to my account email account is no longer existent. How can I update my email address? And the existence or lack there of technical support which there is not our Customer Support for those of us that pay a great deal of money to EA this is complete and utter garbage I need help please!20Views0likes1CommentLocked Out of EA Account Due to Permanent Deletion of Old Email Address
Hello everyone. I am facing a major issue with my EA account and would appreciate any advice or community guidance. The old email address linked to my EA account was permanently deleted in the past for privacy reasons, meaning I no longer have access to that inbox for verification codes. Here is what I have tried so far: I contacted live support to update my account email. I provided valid ownership proofs, including my connected platform Gamertag and official store billing invoices. However, the automated security verification system repeatedly rejected the details due to strict automated checks, and support closed the review sessions. Since the old email is permanently gone and cannot be recovered, but I have clear proof of my platform identity and purchase invoices, is there any alternative method to escalate this or get manual assistance from a senior agent? Thank you in advance for any suggestions.Solved31Views0likes2CommentsBanned and appeal denied.
I got my EA account back on two days ago. It's purely used for my Xbox (just for the Sims 4) , I haven't used it in 2 years. But since I wanted to install fc25 on my pc , via Xbox gamepass , I found out I was banned. Over the last year or so , I had a suspicion that my Xbox account was hacked. It didn't cause much trouble since I didn't really use it. We just changed the password a lot. I had to have the email changed from the EA account , since it wasn't an email I knew. I thought this was the end. But turns out it was banned in Jan 2025 for systems abuse. I haven't used it. I have a new ea account. I cannot unlink this EA account from my Xbox account since it's banned. I can't speak to support since it is banned. My appeal got denied (I am trying again.) Is there anything I can do? All I want is to install fc25 and F1 25.Solved71Views1like11CommentsSays account disable but no reason to why.
Got a "Your account has been disable" messages when loading up, so i scan the QR code to see why but when I log in its states there is no penalty. "No History. You have no violations or appeals on your account" So at the next step it says to use the tool to appeal but since there is no ban to appeal, i cannot selecta anything. What do i do? Thank you in advance9Views0likes2CommentsLinked wrong PSN account. HELP Please!!!
I need help, I linked the wrong psn account as I was auto logged in on my browser. When trying to link my psn to apex legends, it just linked it to the one I no longer use but now I cannot unlink it and link it to the correct one and there is no way to contact EA and make a ticket as when I try speak to an advisor, it gives me an issue saying the advisor cannot help with this issue or something like that?? What can I do?14Views0likes1CommentCan’t get in touch with anyone!
Hi all, how do I get in touch with someone from EA? My account password has expired, and I no longer have the email or phone number. I was able to get in touch yesterday but now it keeps saying Advisors don’t support these issues? One of them also sent me an email address I could email only to get an email back saying the address is no longer in use? How can I speak to someone?62Views0likes3CommentsOld account lost, no idea how to get it back
Howdy, my old ea accounts been lost, i fear for good unless someones got a better idea or help. The email account i used way back in the day has apparently been turned into a german news site, so the email isnt even recoverable. And, i cant access it to link it to my steam, though it was linked to my xbox account. now trying to log into the ea account, it keeps sending verified codes to the old email that is lost. I had to make this new one to even get back into battlefield. Other than old emails i sent to myself from the lost email i cant verify it was me, so am i just outta luck and have to regrind everything and leave my progress behind or is there some round about way to get in and link all my stuff back together?Solved21Views0likes1Comment