Not getting full access to EA Play on PS5
Hi all, I wonder if someone can help me I have been a EA Play member for a few years on my PS5 and i recently noticed that when I go to view games on my EA Play Subscription on the PS5 i only have 3 games that come up (picture attached) I have gone to my PlayStation account and my EA Play subscription looks like its linked up and I have a paid membership until next year. So i am a bit confused as to why i am only seeing 3 games when i know there are a lot more, could someone help me please? I thought it was a glitch at first but this has been 3 days now. Kind regards in advance.247Views1like9CommentsHello EA Support Team,
I hope you are doing well. I recently purchased an EA Play subscription by mistake. I was actually trying to purchase the full game, but I accidentally subscribed to EA Play instead. Since I am not planning to use the EA Play subscription and it was an honest mistake, I would kindly like to request a refund for this purchase. I would really appreciate your understanding and support in helping me resolve this issue. Thank you for your time and assistance. Best regards,28Views0likes0CommentsBattlefield 1 "expired" while I should own the standard edition
I want to play Battlefield 1 again but the game page is showing some sort of Expired button. The game should be available within the EA Play subscription (which I have via the XBOX Ultimate pass) and I might have bought it actually ~10 years ago. The game does show up under My games in my profile and the game page says "Standard edition owned".72Views0likes1CommentEa play pro membership
I hope you're doing well. I'm reaching out because my EA Play Pro yearly membership is ending today, and I’ve truly enjoyed the value it’s brought over the over the past 5 years. I’d love to renew for another year, but I was wondering if there are any discounts or special offers currently available for someone who has paid for the yearly membership for 5 years straight. As much as I’d love to jump right in and renew, a discount would make it a lot more manageable for me financially right now, and it would definitely encourage me to stay subscribed for another year. I completely understand if i you cant help, but I figured it was worth asking.Solved174Views0likes1Comment- 34Views0likes1Comment
I don’t know the cost of the EA Play annual subscription renewal.
Hello, I'm from Argentina and I’ve had an active EA Play annual subscription since August 7th, 2023. I would like to know how much I will be charged for the upcoming renewal. I'm unsure about the current renewal price for my region, and I’d appreciate your help in confirming the amount. Thanks!50Views0likes0CommentsWrong platform subscription
Hello EA Support Team, I accidentally purchased a 1-month EA Play subscription for the wrong platform. I actually intended to buy it for PlayStation but forgot to select it, and ended up purchasing it for the wrong platform. I have not used the subscription and canceled it immediately. Could you please help me get a refund or transfer it to the correct platform? Thank you very much.55Views0likes1CommentPS5 - EA PLAY - ACCOUNT CHANGING
Hello, We just bought a new PS5 Pro. My husband usually plays FC25 on PC, and he got the PS5 Pro to play FC26. We’re planning to get an EA Play subscription to play games together, but he mentioned that if he links his current EA account (the one he uses for FC25 on PC), he might lose his existing data. So we’re not going to connect his EA account until he switches to FC26. In the meantime, can I link my own EA account to the PS5, get a 1-month EA Play subscription, and then switch to his EA account later when we’re ready? Is it possible to change the EA account on the PS5 after some time? Also, when we get EA Play, are games like It Takes Two, The Sims 4, and FC26 available for free? We're completely new to PlayStation, so I wanted to ask.Solved809Views0likes3Comments