Matching Moments not giving prizes
The last two prizes I've earned haven't been applied to my totals when I click "Claim." One was a boxing glove and one was 200 coins. A couple days ago, when there were no matches left, the game froze and didn't move the symbols to keep playing, but that seems to have resolved itself after rebooting.Matching Moments Stuck on Story Screen both phone and PC
I'm not sure what level I'm on but I'm stuck at the story screen with the fountain that starts with "Safety inspector Phil speaking..." Ironically, The screen where Nora says "Please work... please work..." to get the fountain working won't advance. The skip screen doesn't work when I tap on it, like it's frozen. I was playing on my android phone, and then tried it on a laptop in Firefox, it's still stuck. I can at least click on the "skip" button but it doesn't do anything. I can't play the game anymore because it's stuck on this screen.Stuck On Chapter One At 90% In Card Scramble
Hello. In Card Scramble, I am stuck on Chapter One at 90%, and I have 38 stars (see attachment). As you can see, the message states I have No Tasks Available, Play More Puzzles. I have played many more puzzles, even won them, but I am still stuck on Chapter One at 90% when I should be at least on Chapter 3. Please fix this for me. Thank you. [edit: email address removed].Solved173Views1like20CommentsSolitaire Home Story
What’s the point of having Solitaire Home Story challenges when it’s not working. ‘ a problem repeatedly occurred’ when trying to load the game. And now they have it as Game of the month, Bingo Jam, and so on and can’t complete challenges. Beyond frustrating!Solved513Views9likes30CommentsError accessing Claire Hart "Secret in the Shadows" game, case 44 and 45
A while ago when there was a sale, I bought episodes in a number of cases including 44 and 45. When I try to access them now in two browsers, Firefox and Edge, I get an error message "Uh-oh! We had problems loading your episode. Please refresh your browser" with a 'refresh' tab. This has happened over several days. Case 43 and 46 are fine as have been all those up to these two. An image grab of the error is attached. Is this a known issue?Solved500Views1like31Comments