FC Pro Live + Twitch Linking keeps saying CONNECT
Hi i've been watching the FC Pro Live today but my EA account and Twitch Account have been linked for sometime now, but when claiming these rewards it keeps saying Connect so I can't claim the rewards. I've even tried to unlink and link the accounts again but no such luck. The packs also wont show up in game now.126Views13likes9Comments3 FUT Champions Losses Due to Sudden EA Server Disconnections
EA Community Managers and Support Team, On November 7, 2026, I was disconnected from THREE FUT Champions matches. I was winning two matches by at least four goals, and the third was tied 3-3. All three matches were recorded as DNF losses. I play on PC using wired Ethernet through Hrvatski Telekom. My EA Connection Quality Reports show scores of 86, 90 and 88 out of 100, with virtually zero packet loss and low jitter. There was absolutely no lag, freezing or warning before the disconnections. I was immediately able to reconnect to Ultimate Team afterward. I have also attempted to contact EA Support directly, but the automated support system repeatedly redirects me to generic troubleshooting articles without offering access to a human advisor. I am formally requesting an investigation into all three match sessions, restoration of the affected FUT Champions entries or appropriate compensation, escalation to the relevant EA team, and a clear explanation of why these disconnections occurred. I have screenshots from EA's own Connection Quality Report to support my complaint.Please do not dismiss this report with generic connection troubleshooting. I am requesting a proper investigation, a response from EA staff and fair compensation for the three unfairly recorded losses.3Views0likes0CommentsIssue about link thirty-part service
Currently, the game is having a live stream event where you can receive rewards. I've already linked my Twitch, EA FC 27, and Steam accounts, but after watching the stream, Twitch prompts me to reconnect even though I've already done so. When I log into the game and app, I still don't receive the rewards. Could you please help me resolve this?22Views0likes3CommentsPs5 ranked rush GK not working
Why now 3 times in a row, when trying to be a GK, I am not in goal. 2 times I wasn’t even on the pitch and couldn’t control my player cause I just wasn’t there and 1 time I was finally in a game but as an attacker not a goalkeeper?? Why make a goalkeeper position if I can’t even play it. I have only once gotten to play GK and it was when I was using finisher. Why tf would a finisher be in goal. Why can’t I play with goalkeeper. Wtf is going on with the game. How on earth is there so many issues? Please someone help.6Views0likes0CommentsRequest for Assistance – Account Security Issues, Permanent Ban
Hello EA Community Team, I’m writing this post because I’m hoping someone from EA’s team can take the time to review my situation and help me understand what happened to my account. I’ve been playing EA SPORTS FIFA and FC games for almost 10 years. I’ve spent a significant amount of time enjoying this franchise, building my Ultimate Team, playing online, and keeping up with every new release. This game has been a big part of my gaming experience over the years, which is why the situation I’m currently facing has been extremely disappointing. What happened to my account: Everything seemed normal when I was playing. However, a few hours later, when I attempted to log back into my EA account, I suddenly couldn’t access it. I received a message indicating that my password had been changed and that I needed to reset it. I immediately tried to recover my account using the Forgot Password option. During the recovery process, I was given different identification options, including EA ID and account information. I selected the account option and proceeded with the recovery steps. I was then asked to verify my identity using my registered phone number. Although the phone number was still active and accessible to me, I experienced problems receiving the six-digit verification code. I attempted to complete the recovery process, but I couldn’t successfully get through the verification stage. At that point, I was concerned because I didn’t understand why I had suddenly lost access to my account or why my password appeared to have been changed. After approximately one or two weeks, I finally managed to log back into my account. However, I discovered another problem: I could no longer access EA SPORTS FC because my account had received a permanent ban. This was extremely confusing because I had initially been dealing with account access and password recovery problems, and I didn’t understand the circumstances surrounding the enforcement action. My attempts to resolve the situation: Since discovering the ban, I’ve made several attempts to resolve this matter through EA Help and the Terms of Service team. I’ve submitted multiple appeals, contacted EA Support, explained my concerns, and tried to get a clearer understanding of what happened. Unfortunately, I’ve repeatedly received similar responses explaining that the decision has been reviewed and will remain in place. I understand that EA has policies and procedures that it needs to follow. I respect that, and I sincerely apologize for any situation or misunderstanding that may have contributed to this experience. However, I still feel that my concerns regarding the account access issues and the timeline of events deserve attention. Another problem – Case History: I’ve also experienced problems with the Case History section on the EA Help website. My case information appears incorrectly, and one of the entries displays a case number as “#null” rather than showing an actual case number. Additionally, the website indicates that I’ve reached the appeal limit and can no longer submit another appeal. This makes it difficult to understand whether my case information is being displayed correctly and whether there is any other way to request assistance. What I’m asking EA for: I’m not asking anyone to ignore EA’s policies. I’m simply asking for someone with the appropriate access to take another look at my situation, particularly the account access issues and the sequence of events surrounding the loss of access and subsequent ban. After almost 10 years of playing these games, it is difficult to accept that I may never be able to enjoy the franchise on this account again without having a clear understanding of what happened. I would genuinely appreciate: A review of the account access and recovery timeline. Clarification regarding the circumstances surrounding the permanent ban. Assistance with the Case History displaying “#null”. Information about whether any further review or support options are available. I appreciate the time anyone takes to read this. I’m hoping someone from EA’s team can point me in the right direction or help bring some clarity to this situation. Thank you.9Views0likes0CommentsOnline Seasons Win Not Counted – FC 27 (PS5)
I won an Online Seasons match after scoring four goals, but the connection was lost. The match appears in my match history as a win, yet the three points were not added to my season standings. I have screenshots proving the result and the missing points. Please investigate this issue and restore my missing three points. This is unfair, as the match was won and recorded. Platform: PlayStation 5 Game: EA SPORTS FC 27 Mode: Online Seasons13Views0likes0CommentsCHAMPS BUG OUT
Currently stuck in a champs game a corner was about to be taken now stuck the game froze for about a miniute next min im controlling the oppenents team and my team froze to the spot ..... now half times come around im now stuck on this screen as you see attatched...... Advice dont play it right now..... somethings up with it...19Views0likes1CommentEA SPORTS FC 27 – Severe Gameplay Responsiveness
I am honestly getting tired of the complete lack of transparency regarding the gameplay responsiveness issues in EA SPORTS FC 27. Over the past few days, the gameplay has become significantly worse. My displayed ping has changed, and although it may now show lower values, the actual gameplay experience remains extremely delayed and unresponsive. This is NOT a simple internet connectivity issue. My setup and situation: Platform: PC (Steam / EA App) ISP: Digi Romania Connection: Wired Ethernet Game modes affected: Division Rivals and Champions FPS: Stable Ping: Previously around 35–50 ms, now lower, but gameplay responsiveness remains equally poor. The actual problems: Significant input delay. Players feel extremely sluggish and unresponsive. Passing and shooting commands are registered noticeably late. Dribbling feels inconsistent and delayed. Player switching and defensive reactions feel considerably slower. The gameplay experience is completely different from what it should be on a stable connection. I have already gone through basic troubleshooting procedures. Restarting the PC, checking the network connection and investigating local connectivity have not resolved the issue. What is particularly frustrating is that lowering the displayed ping does not appear to improve the actual gameplay experience. I want EA to stop treating every gameplay responsiveness complaint as an individual user’s internet problem. There are clearly legitimate concerns about server performance, matchmaking, routing, input processing and overall gameplay responsiveness that deserve proper investigation. I am requesting: An official response acknowledging whether EA is aware of these widespread gameplay responsiveness issues. An investigation by the technical team responsible for FC 27 online gameplay and server performance. Clarification on whether recent updates or server-side changes have affected gameplay responsiveness. An explanation of why the displayed ping can be relatively low while actual input responsiveness remains so poor. A clear statement on whether EA is actively working on a fix and, if so, when players can expect an update. Players pay full price for this game and many also spend money on Ultimate Team. The bare minimum EA should provide is a consistent and responsive online experience. Please do not respond with another generic recommendation to restart the router, reinstall the game or check my internet connection. I am asking for an actual technical investigation and a response from someone who can address the issue. The community deserves transparency, not automated troubleshooting replies.10Views1like0CommentsFC27 Companion app - not possible to login
Hello everyone, I've read a lot on this forum to try and find my problem, and apparently some people mention it, but there's no feedback provided on this matter. I also made sure to read to try and find my issue on those "megathreads", but it's simply not there. FC27 Companion App is simply not working on my mobile phone, as it always did. Here's the behavior I found: It shows the first screen with only 2 options: "login" or "learn more"; I click on login; A pop-up window of chrome shows up, showing the EA website asking for login credentials (email + password); I put my credentials and sign in; Then I get the screen that you'll see on the attachment, where it just stays blank, without prompting me to authenticate myself via text message, as it always does. Another behavior I noticed: When trying this process more than 1 time, multiple pop-up pages appear asking for the same login, without any changes in behavior; If you reinstall the app, nothing changes; If you clear your browsing data (mine was from chrome), it does prompt the verification step to happen, but the end result is the same. It's important to be noted that I contacted EA support twice, and this was the response from each of the interactions, respectively: The problem was that I only had my phone number as a verification method. So I added an email address and it obviously did nothing to solve my issue; This problem was not something support could help me with, so they sent me here. One last note, that may help (or not): FC27 companion web access login is possible, as I tested it today, but the companion app is not. So what I don't need is working, and what I do need to work is not. Does anyone have any idea what we should do?57Views2likes2Comments