Game is trash now,who ever owns ea mobile now you are failing us.
This game is no longer enjoyable nor fun you hv taken the fun out of it. This game now you have taken the fun and love out of it from Game play to opening packs. While in matches u give us glitches and give us trash reason network,to hell with that our network is great we even watching movies on 1080hp without issue on multiple devices on same network or wifi. The so called pack luck you have cursed my acc from network rubbish excuse while playing to give me trash pack luck I opened so many packs only got 1 117ovr player and 1 116ovr player mind tht I've spend over 1million gems since new year. This rubbish you all pulling ain't funny you have officially made us hate the 1 game we all loved above all else. Who ever are the higher ups of ea mobile I hope u find this and know tht you have officially failed us and worse you made the game biased to F2P players and P2W players. To show you are all doing rubbish many are moving to football. EA u have failed us return the game to the original holder. Ya'll failing at you job. Pathetic!!!!!!.Purchase Issue - Songkran Star Pass Not Received
Dear FC Mobile Support Team, I am writing to report an issue with an in-app purchase I made this morning. On April 2, 2026, at approximately 08:41 AM (GMT+7), I purchased the Songkran Event Star Pass for $9.99 USD. Immediately after the payment was confirmed, the game system experienced an error and froze. After restarting the game, I discovered that I had not received the Star Pass. To verify, I checked the following: The in-game store still shows the Star Pass as available for purchase. The Songkran event section on my account has not been activated. My account information is as follows: <removed> My account was charged for this purchase, and I have attached a copy of the receipt for your reference. Could you please investigate this matter and credit the Songkran Star Pass to my account? If this is not possible, I would like to request a full refund. Thank you for your time and assistance. Sincerely, [CM - Edited to remove account details]