EA just ignores posts?
Do EA genuinely just ignore all the posts they cba to do or takes too much effort and only solve the small problems? Like all the massive posts with huge lists of comments bumping it and yet they get completely ignored but a small post with 10 views asking for help with a simple question is almost ALWAYS solved. [CM - Edited title for clarity]
I am angry
What can I do to get some help from EA... I know they dont care about us, but im trying to get ANY F... help for like 2 month... EA help is bs.... and that is kind from me, bc even if you find the RIGTH contact us button, it dosent even do anything, just sayin: An advisor will email you soon Your case number is #918767838 Stay tuned for a separate email from one of our advisors AND THEN NOTHING HAPPENS..... And even this forum, i needed 20 solid minutes to get there to find this thread opening button... and please dont think I'm not the brightest... I'm a programmer so I need to find soulutions for problems daily... Please anybody this is my cry for help to get help, i dont even have that big of a problem, but i need support to help me with it, and PLEASE do something with your support beacuse it is nonexistent, I dont dont even understand how you cant pay SOME people to do it, we pay so much money to you...
EA, Stop Ignoring Us: Xbox and PSN Accounts Stuck on Unrecoverable EA Profiles
This is a collective appeal on behalf of the many users who have, over the years, experienced the same recurring issue – and still have no solution. The problem is simple but severe: Players lose access to their EA account, and as a result, they are unable to unlink it from their Xbox or PS profile. Without EA's help, they are permanently locked out of using EA services on Xbox/PS. And EA Support has failed to provide effective assistance. We are not talking about isolated incidents. This is a widespread and years-old problem, affecting hundreds (if not thousands) of players. It continues to appear regularly in EA Forums, Reddit, Microsoft and Playstation support threads, and gaming communities. It’s time to acknowledge that this is not a user mistake – this is a systemic failure in account management and support policy. The Problem Xbox and Playstation profiles often become automatically linked to old EA accounts – sometimes accounts that are no longer accessible, deleted, or tied to an email that no longer exists. Players cannot unlink the Xbox/PS profile from the EA account unless they verify the original EA account. If the user has no access to the email or recovery methods (due to age, lost credentials, or deactivated accounts), EA support refuses to help. Microsoft/Sony confirms they cannot unlink EA accounts on their end. EA's stance is rigid: “No verification, no unlinking.” Even if the account is clearly inactive or the user is verified through Xbox/PS->Origin credentials. Support tickets are often closed without action. Chats end with no resolution. Users are passed between departments, but nothing changes. Recent Example (May 2025) Just yesterday, I posted the following here on EA’s forums, and it summarizes the problem: “I can't unlink my Xbox account from an old EA account that I don't have access to anymore. EA Support told me there’s nothing they can do. I just want to play EA games again, but I’m locked out of all online services because my Xbox is linked to a ghost account.” Full Post Here This is not a one-off. It is one of many. What Players Are Asking For We are not asking for special treatment. We are asking for a realistic, user-focused solution to a well-known issue. Specifically: A process for unlinking Xbox or Playstation accounts when the original EA account cannot be recovered. This could involve verifying identity via Xbox Live/PSN data, Xbox/PS account ownership, or linking proof. Better support escalation paths. Not just canned responses and auto-closed tickets. Real human review for unresolved account access cases. Transparency on what can and cannot be done. Many users are told “there’s nothing we can do” – while others manage to get unlinking done after dozens of failed attempts. The policy is inconsistent. The Bigger Picture Many affected users have: Lost access to EA Play/Game Pass benefits despite paying for them. Abandoned EA games completely because the account issues make playing impossible. Created entirely new Xbox/PSN accounts, losing years of progress and purchases. Spent hours or days dealing with EA support without a single result. We are asking EA to take responsibility and implement system-level fixes. This is a trust issue. Players who lose access to their EA account should not be cut off from Xbox/PS games they legally own or subscribe to. Supporting Evidence: Community Reports Date Source & Link Summary May 16, 2025 EA Forum User unable to unlink Xbox from old EA account; EA Support states "nothing we can do". April 2025 Microsoft Community Xbox Gamertag linked to an old/unknown EA account; EA will not unlink it, stating the account is deleted. April 2022 Microsoft Community EA refuses to unlink Xbox from deleted EA account; GDPR request ignored. February 2021 Reddit - r/Xbox EA demands code sent to inactive email; user locked out despite valid Xbox account. Early 2021 Microsoft Community User unable to unlink EA account; Microsoft confirms EA is sole authority. November 2018 Overclockers UK Forum Player locked to 10-year-old EA account; EA support unhelpful after multiple attempts. And many more... Final Call EA, this is a growing trust and accessibility issue. Gamers should not be permanently blocked from their Xbox/Playstation content because of a policy that assumes email access is forever. Technology evolves. People change accounts. But support systems must evolve with that. We urge you to: Recognize this as a longstanding issue. Commit to a workable solution for affected users. Respond to the community with clarity and action. This isn’t just about one player. This is about hundreds of us, waiting for a fair resolution. EA - in the name of all gamers - please fix this! Beruthien EA_AgentX EA_Bogdan Melcious EA_UltraSlide EA_Shrike EA_Cekiel EA_Chimere EA_Kat SimGuruPopcorn
Explanation as to why this players username was deemed to not break TOS?
On Battlefield 6, I encountered a player with the username "6MilWasntEnough". I reported the user, and I got an email saying no action was taken as it didn't break TOS with the explanation of: "We investigate the context before deciding if reported content or accounts follow the guidelines in our Positive Play Charter and the rules in our User Agreement. Sometimes, a single comment in a broader conversation—or an opinion that differs extremely from yours—may not be a violation." Oh, I'm sorry. It's just a matter of opinion whether or not 6 million people killed in the Holocaust was enough or not? Of course EA chat support was no help since they just use premade chat responses. I know it's very likely that AI is being used to moderate reports. It's a little ridiculous that players with the most benign of joke usernames are being suspended, and people like this are not being suspended. The case number is #248877049
EA FC 27 – Career Mode Feedback & Suggestions
1. Invincible Season Recognition - If a club completes the league season unbeaten, the match commentary and post-season coverage should acknowledge this achievement by mentioning the team's "Invincible" status. 2. More Team-Focused Manager Interviews - Post-match interviews should include questions about the overall team performance, tactics, and season progress instead of focusing primarily on individual player performances. 3. Questions About New Signings - Managers should be asked about newly signed players following their debut matches, allowing for more realistic media interactions and storylines. 4. Improved Contract Extension System - Contract extension negotiations while whilrshould be influenced by a player's morale, happiness, loyalty, and relationship with the club. - Currently, players often refuse contract extensions after a few seasons or no extension option becomes available, forcing clubs to sell them despite high morale and strong performances. - This limits the ability to build long-term club legends and maintain realistic player careers. 5. Future Club Appointment Flexibility - When a manager accepts an offer from another club while still managing their current team, there should be an option to negotiate the start date. - For example, the manager could request to take charge of the new club after completing the current season, after a cup final, or after a trophy parade and farewell event. 6. Advanced Player Rating Filters - Add player rating filters to scouting, transfers, and squad management screens similar to the filtering options available during national team player selection. - This would make it easier to identify and manage players based on specific rating ranges. 7. Club Legend & Loyalty Features - Introduce additional recognition for long-serving players who spend most or all of their careers at a club, including testimonials, special commentary, fan recognition, and club legend status.
