Account Banned & Empty Penalty History
Hi EA Community Managers, I am reporting a severe technical synchronization issue regarding my account (EAID: Zrenwwv). The Problem: My account is currently locked, but my Penalty History is completely EMPTY. Because the history is empty, I cannot select a record to submit a formal appeal through the standard webform. Support Admission: In my recent live chat (Case #241761184), the agent Shrishti officially confirmed this is an "EA server error" and a "glitch". Shrishti identified as the technical team but was unable to perform a manual refresh. Conflicting Status: My case history now shows the status as "FIXED" (as of April 16, 2026). However, the account is still banned and the penalty history is still empty. This is clearly a database failure. Request: I am asking for a Technical Specialist to manually fix the synchronization between my account status and the penalty database so I can access the appeal function. Case Number: #241761184 Platform: PC [Title changed by CM. EA_Claus]SolvedUpdate April 16
Patch notes: Console Marketplace & Fixes for All | EA Forums - 13328698 Kits will be returning to the EA App for PC/Mac starting today, April 16, and to Steam on April 20. Purchasers will continue to receive a 5% discount when using a Creator Code with a kit purchase.1.1KViews11likes14CommentsAntique Jewelry Curse
I really enjoyed that you needed to complete an aspiration to be able to disable the curse on the new antique jewelry, however, I don't personally think users should have to disable the curse after every instance a sim changes their clothes. It's incredibly tedious and feels like it defeats the point of selecting "disable curse." Maybe it's just me, but I would prefer it was disabled and stayed disabled and could be re-enabled when the user so chooses.8Views2likes0CommentsBattlefield 3 Russian Language Solution.
Hello everyone. I recently contacted EA support. And I wanted to pass along word. If you are wanting to play bf3 and notice you only can select Russian language that EA support can resolve it. When I look on EA App and selected bf3 it showed that it was Battlefield 3 extended edition. That one is in fact for Russians only. The one you want that lets you select English and other languages is Battlefield 3 Limited Edition. Make note to tell EA support/chat that you want the Battlefield 3 Limited Edition.False ban / automatic replies from EA
I have recently gotten banned for Gameplay Enhancement and before it I got banned for a penalty I didn't do, and when I tried to contact EA I just kept getting automated/template replies even though I have explained everything clear to them and requested a manual review. I had Logitech GHub, Medal, Malwarebytes, Transparent Taskbar and Discord running in the background so I have no idea what could have caused me to get flagged or if its something else unrelated to apps completely. If anyone knows anything on what I should do I'd greatly appreciate it.Huge ping spikes (24ms to 107ms) after server update
Hi everyone, I've been experiencing severe connectivity issues since the latest server update. My ping is no longer stable and fluctuates constantly between 24ms and 107ms during matches. It makes the game unplayable due to speed-up lag and input delay. Details: Platform: PS5 Connection: Wired (LAN cable) Issue: Constant jitter and ping spikes every few seconds. I see yellow/red connection icons throughout the whole match. Troubleshooting done: Rebooted router/console, changed DNS, but the issue persists. Is this a known issue with the current server state? Any advice on how to stabilize the connection would be appreciated. (See attached video for reference).11Views0likes0CommentsNHL 26 on PC with GamePass Ultimate is alive!
Only about 7 months after the release people lucky enough to have a GamePass Ultimate subscription are now able to play NHL 26 on their PC by using Microsoft's CloudGaming platform. Even when the game is full of glitches and matchmaking seems to be flawed a lot, I am eager to give it a go. I was playing NHL 25 for a bit on the same platform on my PC, but it was useless, because there were almost no online matches available in NHL 25. Let's see if it works better with NHL 26 now. I might regret it, but let's do this.252Views0likes8Comments