Farm Valley Game
I purchased 2250 gems to play in the new game Farm Valley. I wanted to purchase a land package in there, it takes crystals to buy land so I used 970 gems to purchase 3500 crystals and then used 3299 of those to purchase the land package. I played for a while and cleared the land and then signed off to fix lunch, came back and land package had been taken back and it and my gems and crystals that I had used to paid for it were not return to my account. HELP!!Mahjong sanctuary stuck in task list!
Second time posting and I am desperate for help. Customer support refuses to do anything and I am missing out on completing challenges, losing gems by not having this issue resolved! I am having an issue loading Mahjong Sanctuary on Pogo. The game loads normally, and after I click Play, a screen appears after a couple of seconds that says a birds work is never done lets get back to the task list. At that point the game becomes stuck. I cannot interact with anything except the task list. When I click it, a message appears saying I still have area tasks to complete. A hummingbird appears with a blank non clickable square beside it, and I cannot exit this screen unless I return to the Pogo home page. I have tried all fixes suggested by EA Customer Support, but none worked. They advised me to post this issue in the forums where their experts can advise. I am 100% sure this is a pogo issue, not an issue on my end. My husband also has an account and has no trouble opening the game on his computer but if he logs in under my account it will not open. Thank you for any help you can giveFarn Merge Valley
June 8 at around 12:00pm-2:00pm I paid 499 crystals for 6 pink pieces of land. In the purchase box it says that you will receive a black and white cow, a stack of coins and a sack of crystals. I did not receive the crystals. In the marketplace that sack of crystals is 2000 crystals. That sack would let open another pink section of land. I would like my crystals ! I have been club member since 2003 and never had any problems, please look into this. ReJnMay.Error accessing Claire Hart "Secret in the Shadows" game, case 44 and 45
A while ago when there was a sale, I bought episodes in a number of cases including 44 and 45. When I try to access them now in two browsers, Firefox and Edge, I get an error message "Uh-oh! We had problems loading your episode. Please refresh your browser" with a 'refresh' tab. This has happened over several days. Case 43 and 46 are fine as have been all those up to these two. An image grab of the error is attached. Is this a known issue?Merge Academy Apple Generator Disappearance
Good evening - I was playing Merge Academy just now and I previously had 2 of the apple generators (the ones that ultimately produce the pie). Since I needed one of the pie slices to fulfill the order, I got these generators out of storage and started merging the outputs. You can see here that I had enough from the generators to make the pie and the slices, which would not be possible with only one of these generators. Unfortunately, the game started glitching severely and the second generator just...disappeared. I have tried all of the troubleshooting methods including restarting my device, checking for device and browser updates alike, clearing cache, trying incognito mode, etc. I would really appreciate getting my other generator back please 😅 thank you. Details: Username: mwstar19 Device: laptop OS: Microsoft Windows 25H2 Browsers: chrome, edge Browser version: Chrome Version 146.0.7680.178 Troubleshooting methods mentioned in message above.MAHJONG DOES NOT LOAD
I have done the troubleshooting steps several times over the last three weeks, with no success. The Mahjong Garden and Lucky Cat Bingo will not completely load. Both games load at 42% then stop. Again, I have followed the instructions with no success. This has happened in the past with other games but the problem was somehow corrected. It's frustrating and makes me wonder why I continue to renew my subscription year after year. I should have to become a technical engineer to enjoy a couple of moments of game playing.
