Sky Internet - PS5 - FC26 & FC27
We're currently using Sky Broadband (UK) and have been experiencing ongoing issues specifically with EA games, particularly FC26. Other online games work perfectly fine, but whenever we play EA titles, the game frequently freezes and disconnects. To rule out hardware issues, we've taken the same consoles to other households using different internet providers, and the games work without any problems. This suggests the issue may be related to the connection between Sky Broadband and EA's services. The problems we're experiencing include: The game freezing during normal activities such as completing SBCs, managing squads, or changing players. The green FC26 loading/logo icon continuously spinning. Being disconnected from EA servers. Having to completely restart the game, often on a daily basis. We've already had Sky engineers visit our property. They confirmed that: All connections are installed correctly. Broadband speeds and performance are excellent. There are no apparent faults with the line or equipment. The engineers suggested it could potentially be related to server connectivity rather than our broadband service. However, this issue has been ongoing for months, and it's becoming increasingly frustrating. Given that the problem only occurs with EA games and not with other online titles, we're wondering if there are any known issues between Sky Broadband and EA servers, or if there is anything else that can be investigated. Any advice or assistance would be greatly appreciated.Edit Teams and Kick Off mode are broken functions of EA FC26
We play locally and edit teams to make custom squads. We have done this for years on FIFA and there was never an issue until FC25 where the game crashed after you edited teams and tried to play The issue was fixed FC25 in January. To our disbelief the issue is back in FC26. Please see 8 others posts complaining about the same issue: EA Sports FC 26: Customised Team Sheets, Line-Ups and Custom Tactics not Saving | EA Forums - 12608492 Squad Changes Not Saving / Team Sheets Frozen After Transfers | EA Forums - 12988419 https://forums.ea.com/idea/fc-26-bug-reports-en/creating-players-and-club-transfers/12659772 FC 26 Glitch in Team Sheets after teams edited. Can’t play in kick off! | EA Forums - 12816052 Edit Teams Tab Worthless | EA Forums - 12805292 Game crashes / locks Team Sheet after Offline Club Transfers | EA Forums - 13061667 Fc26 crashes after editing rosters | EA Forums - 13102395 https://forums.ea.com/idea/fc-26-bug-reports-en/offline-squad-customization-not-saving-in-fc-26-workaround/13102257 I don't know what else the community can do to get help from EA. *2 more threads addedFC 27 online season
Please help me with this issue. In Seasons mode, when I’m winning and my opponent quits or disconnects, the game does not count my win. This has been happening since FC 26 and it is still happening in FC 27. Please understand the problem and fix it. I’m really frustrated because I’m losing wins that I actually earned.Unable to change club customization in Pro Clubs
I am experiencing a bug in Pro Clubs that prevents me from changing my club's customization settings. I cannot change the kits, stadium or any other customization options for my club. Whenever I try to update the customization settings, I receive the following error message: "Unable to update configuration and will return to the dressing room." After accepting the message, I am taken back to the dressing room without any changes being saved.Title: FC 26 – Severe FPS Drops and Performance Issues
Title: FC 26 – Severe FPS Drops and Performance Issues Hello EA Support, I am experiencing a serious FPS/performance issue in FC 26 on PC. The game does not maintain stable FPS during matches. FPS suddenly drops and causes noticeable stuttering and input delay, even when the PC should be capable of running the game smoothly. My PC specifications: CPU: Intel Core i3-10100F GPU: NVIDIA GeForce GTX 1650 RAM: 16 GB OS: Windows 11 Platform: EA App / PC Problem: FPS drops suddenly during gameplay Stuttering occurs even when the FPS counter appears relatively high The issue makes gameplay feel delayed and inconsistent Lowering graphics settings does not completely solve the problem The problem is especially noticeable during matches I have already tried lowering the graphics settings and checking my PC configuration, but the issue remains. Could you please investigate whether this is a known FC 26 optimization/performance bug? Thank you.PS5 ultimate team crashing constantly
This is becoming a joke at this point. Please can we have some clarification when they’re going to fix the constant crashing and loading screens on ultimate team. It’s been nearly a week and whether I search for a player, try and claim on objective, open a saved pack and so on, the game continues to crash. Please sort it out… apparently it’s to do with sky internet according to some, but every other game works?SKY BROADBAND - EAFC - SERVER ISSUES
It’s been four weeks now. There are multiple threads and not the community managers at EA haven’t responded to anyone in two weeks. What is going on hereEA_EduEA_AljoEA_Abril ? You owe us all an explanation. Sky are saying this is an issue at your end. Surely, as paying customers, some of us spending 100s on this game can get an insight into your “investigation” and the conversations had with Sky?!!!! Sky has 6.5 million users, it’s the UKs second biggest company in EAs biggest market. How are you allowed to abandon your community like this? Where do we all stand legally, because your game just does not work! It’s time for some honestly, tell us what is going on and what is happening to help fix this issue. There are literally 1000s of people across multiple forum boards with the same issue. As many have said, there was a similar issue last year with BT, with EA blaming the ISP and it turned out it was an EA issue! Tell us what is going on and stop ignoring everyoneFC 27 Online Connection / Input Delay Issue Affecting Players in Iraq/kurdistan
Hello EA SPORTS FC 27 Support Team, I would like to report a serious online gameplay and connection issue that has been affecting players in Iraq for approximately the past 10 days, and the issue is still ongoing. Since this problem started, online matches have become extremely difficult to play. There is a significant delay between pressing a button on the controller and the player responding in-game. Players often do not perform the requested commands immediately, and sometimes the entire gameplay appears to freeze or stop responding for approximately 2 seconds before continuing. Symptoms: * Severe input delay during online matches. * Players do not respond immediately to controller commands. * Delayed passing, shooting, switching, dribbling, tackling, and player movement. * The game sometimes becomes completely unresponsive for approximately 2 seconds. * The issue makes competitive online gameplay extremely difficult and negatively affects match results. * The problem has been occurring consistently for around 10 days. * This does not appear to be an issue affecting only one player or one internet connection. Multiple FC 27 players in Iraq are experiencing the same problem. Before this issue started, online gameplay was significantly more responsive and playable using the same platform and internet connection. Because the problem is being experienced by multiple players across Iraq and started around the same time, I would like to ask EA to investigate whether there is a problem with the network routing, connectivity, peering, or connection path between Iraqi ISPs and the FC 27 game data centers. Please investigate whether there have been any recent changes, outages, routing problems, or connectivity issues affecting FC 27 players connecting from Iraq. I would be happy to provide additional information, including my EA ID, platform, ISP, connection test results, screenshots, videos, or any other diagnostic information that may help your technical team investigate the issue. I hope this issue can be investigated as soon as possible because it is currently affecting the online gameplay experience for FC 27 players in Iraq. Thank you for your assistance. Best regards, FC 27 Player from Iraq
