Ultimate Team Freezes and Crashes Repeatedly in Menus on PS5
I’m having a major issue with EA SPORTS FC 27 Ultimate Team on PS5. The game has been repeatedly freezing/crashing when trying to enter Ultimate Team and also while navigating menus. Majority of the time it freezes/crashes on the loading screen when entering Ultimate Team, and if I do get in, it freezes/crashes again at random times while do simple tasks such as navigating through the menus or looking at the transfer market. The only way I can resolve this is by completely closing down the game, only for it to happen again. I’ve also had a Transfer Market issue where I bid on a player, the auction ends and says my bid is the highest, but when I check Transfer Targets it says I lost the auction. Platform: PS5 Mode: Ultimate Team Troubleshooting already tried: Deleted local files from Customise > Profile > Delete Power cycled PS5 Reinstalled the game Checked restore licenses Confirmed my PlayStation account is linked to my EA Account Checked server status, which shows online Cleared cache through Safe Mode The issue is still happening. Is anyone else seeing this, and is there any other fix? The game is completely unplayable for me. This is not fair with the money spent. Thanks in advance. CM: Updated thread title for clarity and context.Game freezes while optimizing shaders
Hi, I just installed FC27 yesterday and have since been trying to get it working. It keeps freezing my whole laptop, which meets all the requirements, while it is "optimizing shaders", always around the same time. Ive tried everything the internet told me to do and cant get it fixed. And ofc ea help is also not working, I have waited 2 days for a response by now ._. Can anyone help?/Have you experienced similar problems?Freezing when starting a match
Hello EA, I am reporting a reproducible FC 27 PC crash/freeze that happens when starting a match. System: - Laptop: HP 15-fd0270LA - CPU: Intel Core i7-1355U - RAM: 16 GB DDR4 - GPU: Intel Iris Xe Graphics - GPU driver: 32.0.101.7092 - Windows 11 64-bit - BIOS: F.26 - DirectX: 12 Problem: FC 27 launches normally and I can navigate through the main menu without problems. However, when I start a normal match (Kick Off), the game reaches the loading screen before the match starts and then the entire display freezes. The mouse also stops responding and I have to force the laptop to shut down and restart it. When launching the game executable directly, I also receive this error: GetDeviceRemovedReason failed with DXGI_ERROR_DEVICE_HUNG "The GPU will not respond to more commands" GPU: Intel(R) Iris(R) Xe Graphics Driver: 32.0.101.7092 Troubleshooting already tested: - 1280x720 resolution - 30 FPS cap - V-Sync ON - Dynamic Resolution ON - Render Scale 50% - Low graphics settings - Medium graphics settings - Hair realistic OFF - 3D nets OFF - Motion Blur OFF - Future Gen Visuals OFF - DX11 and DX12 - High Performance Windows power mode - Latest Intel graphics driver for this GPU - BIOS already updated to F.26 - Windows fully updated The result is the same: the game freezes when starting a match. Important comparison: EA SPORTS FC 26 runs normally on this same laptop, while FC 27 consistently freezes at the beginning of a match. I understand that Intel Iris Xe is below the official minimum GPU requirement for FC 27. However, this issue appears to be reproducible and is also being reported by other FC 27 users with Intel Iris Xe and the same DXGI_ERROR_DEVICE_HUNG error. Could EA please confirm whether this is a known FC 27 compatibility/renderer issue with Intel Iris Xe and whether a game update, driver workaround, or other fix is planned? I am attaching my DxDiag file and the screenshot of the error. Thank you. I have the same issue on an HP 15-fd0270LA with Intel Core i7-1355U, 16 GB RAM and Intel Iris Xe Graphics. My driver is also 32.0.101.7092. FC 27 freezes the entire laptop when starting a match and also reports DXGI_ERROR_DEVICE_HUNG / GetDeviceRemovedReason. FC 26 works normally on the same laptop. I have attached my DxDiag to my own technical issue report.Match connection problem.
I am experiencing a very frustrating issue in FC Mobile, especially in Division Rivals. After starting a match, the game often fails to take me into the actual gameplay. Match stuck in lobby. As shown in the attached screenshot, the game remains stuck on the “Downloading… (100%) – Loading gameplay resources…” screen instead of starting the match. This issue is extremely frustrating because I have to work hard to win a match and increase my Star Rank, but when the next match fails to load, I end up losing the progress and my Star Rank decreases. In other words, I am being penalized for an issue that is not caused by my gameplay or performance.
Weird bug: My Sims won't move when prompted.
I just came back to the sims 3 days ago, slowly downloading mods, seeing what works and what doesn't, but I have run into a problem I can't pinpoint. My sims are remaining completely still, blinking really fast as if I sped up time, I didn't, and they just won't move unless i close game, go back in, and it will show where they were supposed to be and then it bugs again, making them stay in permanent idle pose. I'm unsure on what to do, someone please help. I can't post screenshots because my drive folder may be full or something.Fps drop After update
Dear EA Support Team, I am writing to report a serious FPS drop issue in FC Mobile, especially in Head-to-Head (H2H) matches. I have been playing FC Mobile for around 5 years, and I never experienced this kind of FPS drop before the recent update. After the update, my game frequently drops frames during H2H matches, which makes the gameplay laggy and difficult to control. I am using an Infinix GT 30 Pro, which is a gaming-focused phone and is capable of running other demanding games smoothly at high frame rates. In FC Mobile, I have tried different graphics settings, including setting the FPS to High and reducing the graphics/device quality to Low, but the FPS drops still occur. Since this problem started after the recent update, I believe it may be related to the game's optimization rather than my device. Please investigate this issue and optimize the game for devices like mine. I would really appreciate it if this problem could be fixed as soon as possible because it is seriously affecting my H2H gameplay experience. Thank you for your help and support. Best regards, FC Mobile Player
