Can't reach R0 with 5-star / EP plus investment
CG, BLUF: When leveling all marquee characters to 5-star, the Rotta the Hutt rewards are insufficient to progress marquee characters from Era 110 to Era 115 (i.e. R0) without investing additional $$. This is NOT how it was for the previous two eras, and...I'm upset for having spent this money thinking I was going to get something only to learn the rug has...yet again, been pulled from under our feet. Since you never actually tell us what to expect, we are all left with what I would call "unspoken expectations." The problem with unspoken expectations, is that you can say...oh well, we never SAID we were going to do that, and can escape accountability. But given that you never actually SAY ANYTHING about what we are supposed to expect, we are only ever left with unspoken expectations based on your prior actions, and what it seems like you're doing now. It's always up to us to fill in the blanks and try and make purchasing decisions based on datamines, speculation, and historical patterns. The community tends to work together and reach conclusions about what we will get based on what we spend, and decisions are made, money is spent, and expectations are created (whether you ever said them or not). So let me say what I think the unspoken expectations were coming into this era, based on what you actually DID for the previous two eras and also what you DID for the first episode pass plus of this era. If we were to purchase episode pass+ throughout the era, we would be able to achieve the following: 5 stars on all marquee characters with no crystal investment Through normal colliseum progression, we would be able to reach Era110 (formerly Era 70) on all marquee characters (this was possible the last 2 eras no problem). We would then be able to complete the first two tiers of the Rotta the Hutt legendary event which would give us enough Mk7 Aurek/Masterwork to be able to progress all 6 Marquee from Era110 to Era115 (R0 level). This was possible the previous two eras for both Spider Maul and Cassian Undercover (Era70 to Era75 for those two eras, but the same idea...all 6 marquee at R0) Note that, it doesn't really matter whether you do the pass+ or just crystal to 5 stars, but I would list the "get 5-stars with no crystals" as a new unspoken expectation for pass+ that you recently created (which is actually great because pass+ was pointless before). Here's the math on it, see attached picture. The 5 star event for both Spider Maul and also Cassian Undercover awarded: 6700 Mk 7 Aurek and 330 Mk 7 Masterwork. It takes 750 Aurek and 50 Masterwork to take a character from E70 to E75 (R0) in previous eras. This was enough to level 6 characters from E70 to E75 So if you could pick 6 of the 7 from marquee/legendary to get to R0. If you wanted the 7th you had to purchase 1 pack of each or just do that one character later. There was no other way to obtain Aurek and Masterwork other than to purchase them, the Mk6 era mats was the highest "F2P" tier, or more accurately the highest you could achieve without actually purchasing mats through coliseum progression. Comparing to Rotta the Hutt rewards, we receive ZERO Mk7 Aurek/masterwork, which means...there is no way to level ANY marquee beyond E110 in this era without purchasing Mk7 mats. Getting 5 Kyber and R0 on the new marquees is a STRONG INCENTIVE for us to buy the EP plus during the era, or buy the EP and crystal up to 5 stars. Taking one of these things away at the last minute without notice is a real gut punch. Skipping G12 progression is an enormous incentive for us...but lacking that, why ever buy the episode pass+ or crystal these guys up to 5 stars ever again? I don't think 3 Kyber tokens alone are enough incentive to spend ~30k crystals or ~$60, so we will just all be at 4 star EP only or not even that going forward. Easy to fix...just put the 6700 Mk7 Aurek and 330 Mk7 Masterwork as rewards back into the 5-star Rotta tier.Why so long!!??
I bought the Finaliser LSB for $20 approximately 2 days ago. It charged my card, I got a confirmation email, and all that jazz. The pack never showed up. I paid, they received my payment, but the characters and ships never showed up. I checked for missing purchases, nothing worked. So I contacted the intake ea help. It wasn't even a real person at first just an ai. They got my name then a real person stepped in. With more than 5-6 hours in between each response, I gave screenshots of proof of purchase, waited 24 hours for pack to show up bc sometimes that happens. The dumbest thing they wanted was a screenshot of the pack ingame. I gave that then they said that my "claim" was being reviewed by the concerns team and that I would have to wait awhile. Why do I have to wait so long! I paid them; they have my money, why don't I have what I paid for! They don't have to ship anything, it's literally just a few pixels on the screen that I spent 20 bucks on. Before this, I had bought two other packs and they came through perfectly fine and right after I double clicked to pay. EA needs to put their customers first. I WANT MY GOSH DANG 20 DOLLAR LIGHTSPEED BUNDLE!!! I shouldn't have to write this or pursue and initialize a fix. If I don't get my dang pack within 24 hours, I will request an immediate chargeback and request that my case be escalated to a supervisor or similar. EDIT: here is my player id. EDuprXyRQZSfC_dQH9ZjPgRenewal questline
I recently came back to the game after not playing for a year, I heard about the renewal questline they added but it is not on my account and support team doesn't understand what I am talking about and unable to fix the issue at hand after talking with them for weeks about this situation. what can I do to get the renewal questline on my account?Purchased zetas and Omni but got crystals
Got a weird pop up in game, one for 40 zetas and another for 25 omicrons. Both were $19.99. Both also said 2 available. Both times only gave 2800 crystals. Purchased through the in-game popular and it gave me crystals and not the mats. I don’t want the crystals, it’s not what I purchased. In game ai bot support is terrible. Pleases refund me $19.99 x 2 or grant me the 40 zetas and 25 omnicrons. My game Ally code is 911-181-313Jar Jar event tier 4 (Darth Maul)
I saw many reports on this and no official answer. You get to tier 4 on Jar Jar Binks journey guide, and turn 1 Maul just one-shots Jar Jar making you lose before even getting your first turn. I can confirm it still happens most of the time, and when it doesn't, Maul just gets free turns anyway and eventually lands an attack on him that deals massive damage. Everyone else gets defeated in 3 hits AT MOST too. What is going on?Coliseum : Mk4 enhanced performance core missing
I I'm llooking for Mk 4 enhanced performance core materials, to upgrade R5D4 and Zeb to level 85 and beyond. I just beat tier 8 against the Krayt Dragon, but the last crate des not grant those materials. Nor any of the next crate up to 50% of tier 9. Where can I get thèse materials without crédit card ? I spent 6000 or 7300 cristal for each of the 4released characters and have all of them at 5. stars. I was expecting to level up my characters at least to gear XIII (level 115), including Rotta.
