Battlefield 2042 Elite Edition – Missing Paid Content and Unusable EA Support
I want to share my experience with Battlefield 2042 Elite Edition and EA Support. I purchased Battlefield 2042 Elite Edition on Steam. Steam correctly shows that I purchased the Elite Edition, but the additional content included with this edition was not granted to my account. For example, the Forsaken cosmetic set for Rao was missing. I understand that technical problems can happen. The main reason I am writing this negative feedback is not simply because the content was missing, but because of how EA Support handled the situation. I contacted EA Support and opened case #255104950. An EA advisor asked me to provide additional information, including my EA account email and Steam display name. Before I was able to provide that information, the advisor ended the chat. After that, my case remained open with the status "Waiting on Player". However, there was no Resume, Reply, or Continue Chat button. EA was supposedly waiting for my response while giving me no way to actually send that response. I tried multiple ways to resolve this: - Opening the case normally through My Cases - Opening it using the case number and Access Key - Following the link sent to me by EA via email - Using another browser - Using InPrivate mode - Starting a new support request - Selecting different support categories - Using the EA Help assistant None of this worked. The "Chat with us" option for a new request was also greyed out and unavailable. I even asked for help here on the EA Forums. At this point, I had spent more time trying to find a way to contact EA Support than actually enjoying the product I had purchased. I want to make it clear that I do not blame Steam for this situation. Steam correctly recorded my purchase and provided the platform through which I bought the game. My complaint is specifically about EA, the missing Elite Edition content, and EA's support system. If a customer pays for a special edition of a game and does not receive the advertised content, there should at least be a reliable way to contact support and resolve the issue. Instead, my support chat was ended, my case was left waiting for a response I had no way to send, and every attempt to contact support again led to a dead end. Because of this experience, I decided to request a refund for Battlefield 2042 Elite Edition. I might have continued playing the game if this issue had been handled properly, but after dealing with EA Support, I no longer wanted to continue. I hope EA reviews both the missing entitlement issue and the way the EA Help system handles cases after a live chat is ended. A customer should never be left with a case marked "Waiting on Player" while having no way to reply.
Dice!!! separate 128 and 64 player mode !!!! (Like this for EA attention)
Please consider separating the 64-player and 128-player Conquest playlists again in Battlefield 2042. Ever since the playlists were merged, many players have lost the ability to consistently play the experience they actually enjoy. Some players prefer the large-scale chaos and epic battles of 128 players, while others prefer the more tactical and focused gameplay of 64 players. Both experiences have their own unique identity, and forcing them into a single playlist reduces player choice and overall enjoyment. Battlefield has always been about offering different ways to play, and giving players the freedom to choose between 64 and 128-player modes would greatly improve the experience. With Battlefield 6 on the horizon, please don't forget the dedicated Battlefield 2042 community that still actively plays and supports the game. Bringing back separate playlists for 64 and 128 players would be a highly appreciated quality-of-life change. Thank you, DICE, for continuing to support Battlefield 2042.
Wheeled warrior not popping
Hello! I would love to be able to get the platinum of this game and wheeled warrior is my last trophy missing and even although I have completed the requirements and obtained T1 with LATV4 and Pondhawk didn’t get no trophy yet. I will keep playing this amazing get and eventually get more vehicles to T1 but is there anything that can be done about it? I have tried several ways to try to unlock it like launching random games, getting them to level 41 or waiting some days and nothing seems to work. Any advice or fixed on this matter would help a lot. I know other people have the same issue.
