Partie effacée
Bonjour a tous, alors moi mon soucis, c´est que je jouais aux sims un peu ce matin mais j´ai dus partir a un rdv. Du coup, j´ai quitté ma partie en sauvegardant et en éteignant l´ordi puis, en revenant tout a été effacé. Parties, persos etc... Que dois-je faire ? Je n´ai pas envie de tout recommencer =´( SVP help aidez moi snif T^T
Can't pay sim bills
Good morning, I've been recommended by EA help to post on here about my issue paying bills. I have tried every possible trouble shooting technique but nothing will work, they cannot pay their bills, no matter what I do. I have tried Changing mailboxes Deleting the EA app & Sims 4 New saves New games Moving Moving a sim out/in Travelling The phone, mailbox , PC Deleting cache etc. Nothing works. Currently can't play.
Game says expansion packs aren't there
I've been having this issue for about 2 months now. It kind of happens randomly. I'll play the game fine one day and then the next, it says I don't have the right expansion packs downloaded to play that save file. I exit the game and repair and all is good. But why is it happening? I don't want to have to repair my game every other day because the game can't recognize all the packs I have. I don't even have that many. Not sure if it's a bug or something with my computer updating and Sims not catching up. Any help is appreciated!
'Failed to synchronize points' when making NHL Point purchase.
Details: Platform: PlayStation 5 Missing Points Purchased: 20,000 NHL Points What Happened: I made two separate purchases of NHL Points on the same day: 13,000 Points: This purchase was processed correctly and was credited to my account immediately. 20,000 Points: This purchase resulted in an in-game error message saying, “Failed to sync points,” and the points have not appeared in my account since. After the purchase, I used the 13,000 points (plus 450 leftover points from a prior purchase) to buy: 4 Power Up Icon Packs (1,500 points each) 1 Premium Player Booster Pack (5,500 points) These purchases totaled 11,500 points, leaving a balance of 1,950 points, which matches my current balance. The missing 20,000 points have not synced to my account despite the transaction being confirmed as completed by PlayStation Support, with funds deducted from my bank account. Steps Taken to Resolve: Contacted PlayStation Support: They confirmed the purchase was completed successfully and funds were transferred to EA. They referred me to EA Help, as the issue lies on EA’s platform. Contacted EA Support: I provided all details, including my account information and transaction history. EA support has repeatedly told me to wait for 24 hours or contact PlayStation, despite this waiting period having already passed and PlayStation confirming their side is not at fault. Troubleshooting: Logged out and back into HUT/WOC. Restarted my console. Cleared my cache and ensured all game updates were applied. Key Evidence: My current points balance is 1,950 NHL Points. If the 20,000 points had synced, my balance would reflect significantly more. EA Support confirmed they could see the purchases made with the 13,000 points but could not verify the 20,000 points were used, suggesting they never synced to begin with. The funds for the 20,000 points have left my bank account, and the purchase is reflected on my PSN account. Request: I am seeking developer assistance to investigate this issue further. Specifically: Review my account’s transaction history to confirm the 20,000 points were never credited. Investigate why the points failed to sync and identify whether this is a bug affecting others. Provide a resolution by either crediting the missing 20,000 points to my account or issuing a refund. Thank you in advance for your time and support!
NHL 25 Club Stats API Error
Hello, I'm having an ongoing issue with the API for club stats this year. The call that I've been using year after year doesn't work with this year's club IDs. For example: This call for my club from NHL 24 last year worked fine (and still does to date): https://proclubs.ea.com/api/nhl/clubs/stats?clubIds=15441&platform=common-gen5 But the same call for my club in NHL 25 returns an error (878plae8i): https://proclubs.ea.com/api/nhl/clubs/stats?clubIds=21457&platform=common-gen5 I've done some spot checks with other club IDs from this year's game and it returns the same generic error, so it's not just an issue with my club. To be clear, this is the API call that gives in-depth team stats (power play, shots, breakaways, etc.),not the simpler one that returns just wins/losses, season record, etc. For more detail here's a Reddit post discussion the issue. https://www.reddit.com/r/EASHL/comments/1ftxmv0/nhl_25_eashl_api_calls Thanks.
unsigned players with a contract
This problem is really very important. Unsigned players like Vinzenz Rohrer are not signed but have an automatic contract in franchise mode. Also the rosters are full and good players who are really signed find themselves as free agents. Do you plan to solve the problem?
Missing characters
After the recent Taps update I am missing 10 characters and really want them so I can complete the game. I saw on another site the suggestion was to raise a ticket with EA through Simpsons tapped out app. I did this after a few minutes chat with advisor, the advisor told me to register bug in this site these are the characters I am missing are; Radioactive man Homer stone cutter 806 Mirrored disco Stu Itchy Hard plays night - Bart Homerplooza pop 2017 - Alaska Nebraska Heaven won’t wait - Marge A hard plays night - Bart Fears of a clown - Krusty and Bart The simpsanos- mayor Quinby fur coat
Milk Can Still Missing
Hello, I have been trying to get help with the milk can, and no one is able to help me, I don’t know what to do. I have tried the tech team, I have tried asking in the community, I have tried the help chat, I have tried emailing. No one seems to be able to help. I have spoken to over 7 different people about this from EA and none of them can help me. i have logout and log back in, I have put Great Raymondo in storage, I have tried to talk to many different people that work with EA, I have looked in my storage and the shop. But none of this has helped me with the missing milk can. is there anything else I can try?
