How do I get POGO to fix Tile Hero??
I am absolutely frustrated with the complicated process of gettiong help with Tile Hero!! Over two weeks its been on the same screen and I can't play!! This is absolutely frustrating, not to mention trying to report the issue! What a joke!! I'm seriously considering cancelling my membership to POGO because of how frustrated I am with trying to get it resolved!How do I fix it??Mahjong Sanctuary - Detective Tool Bug
User: StonePnw Desktop PC Win11 25H2 Edge and Firefox v.149.0.2 both tested same issue I start the game and hit play. The message shown is "If you want to easily find all possible matches of a tile, keep an eye on the detective" which prompts me to click the magnifying glass in upper right corner. Then the screen blacks out and I can only click activate. Once I activate im told to try it. So i click a tile, another highlights and i clear them both. This is where the loop begins and im again met with the message "If you want to easily find all possible matches of a tile, keep an eye on the detective" but now I cant do anything. i cant click away from this. Clicking the magnifying glass again does nothing and im just stuck. The message never clears and I can not continue past this point. I have cleared browser cache and selected 'everything' for the time scale. Cookies have all been cleared. All browser extensions were disabled. (edge has none installed its kept stock) restarted PC and modem/router. I did try incognito mode. I did not flush DNS cache as im not sure what that means.1.8KViews34likes200Commentsno credit for jungle gin badge
Somebody, please HELP!! I have been working towards the JG "Tiki Fishing badge". Challenge is to underknock 10x in 3 weeks. I scored 1/10 in the first game. Since then, I have played the game MULTIPLE times, and underknocked MANY more times, and I am still at 1/10. I have gone round and round in circles with "EA help", and got nowhere. 😣 Any advice?4Views0likes0CommentsBug Report: Ads appearing over the top of games blocking gameplay.
This is not isolated to one game. Every game I have tried today has had the same problem. Screenshots included. The ads appear to be breaking their frames. They are appearing over the top of the games and interfering with gameplay. Pogo Username: onejbird Device Type: Desktop PC OS Version: Windows 11 Version 25H2 (Build 26200.8655) Browsers Tested: Google Chrome Current Browser Version Number: Version 149.0.7827.115 (Official Build) (64-bit) DxDiag File Attached: No Error Messages or Exact Wording: None What Level is Freezing: None Troubleshooting Steps Completed: Cleared Edge browser cache and cookies Disabled all browser extensions Restarted computer Tried incognito mode493Views17likes44Commentsmatching moments
Matching moments not loading says progress cannot be saved try again I keep trying but screen stays black and finally just quits. Please fix I cannot get the bonus daily challenge if not fixed I keep on texting them and they say they will fix and still nothing this has been going on for over two weeks, can someone please help.....10Views1like1CommentMatching Moments
Matching moments will not load at all cannot get into game on either of my computers, laptop, iPad, iPhone, etc. tried clearing cache, tried, safari, edge, Firefox, goggle and nothing can someone fix it please, missed a week of badges and now I need to get 3 badges.13Views2likes2CommentsNot receiving verification codes to sign in
For almost two days I have not been able to logon to Pogo through any browser in Windows. When I try, I get a message that a validation code will be sent to my email, but it is never received. I am able to logon to Pogo on Android devices so I know my userid and password are valid. Unfortunately not all of the games I play render correctly in Android and trying to read the screens on my phone is very difficult. Please email me with your response.Solved89Views0likes12CommentsCan we STOP with the sticker books!
I'm already annoyed with merge academy having sticker books being a constant thing. Now I'm seeing that it's getting introduced to Farm Merge Valley now!! How about not! I DO NOT WANT a sticker book for this game!!! All these additions just make things glitchy. I'm getting to the point of closing my account. I don't really want to because I enjoy a few of the games on here and this site helps pass the time, but I will if things don't change.7Views0likes0Comments