FUT Champions Win Incorrectly Recorded as a Loss
I played a FUT Champions match and was winning 5-0. After the final whistle, the game froze and remained stuck for approximately 30 minutes. My internet connection was working perfectly and never disconnected. Since the game was completely frozen, I had no choice but to close it. When I reopened the game, I discovered that the match had been recorded as a loss instead of a win. This is extremely frustrating, especially because I was winning 5-0. I kindly request that you investigate this issue and review my match result. I would appreciate it if the incorrect loss could be corrected. Platform: PS5 Game Mode: FUT Champions Match Score: 5-0 in my favorTwo identical TOTW 82+ packs, same order: support confirmed bug, then denied it
On 2 November at 11 PM CET I opened two TOTW 82+ packs with 100 Champions Tokens. Both packs had exactly the same players, in the same positions and order. In chat, one advisor told me this was a known issue reported by other players. The next day, on the same case, another advisor told me it is “working as intended” and that there is “no specialized team available” to check it. Two contradictory answers on the same case, and no log check. I’m asking a community manager to review the opening logs and escalate. Case number: #258136130. Platform: xbox series x“EA Servers are unable to process your request” at the end of games
I get a message saying “The EA servers are unable to process your request at the current moment. Please try again later” at the end of games. Unfortunately this seems to happen everytime I win a game which is extremely frustrating, leading to an unplayable product. I have tried changing my DNS, restarting my router, reinstalling etc.Escalate a case
Reposting because I wasn’t assisted on this one Hi there, I’m putting this post out to escalate and draw attention to this ticket. Case #254667872 I estimate that have not had any contact in over 6 weeks in regards to this matter. I want it fixed and I want a response confirming that it has been fixed asap. Ive been reasonable but I’m at my wits end with how there’s been nothing about it. I’ve been consistently following up and have been ghosted. This is beyond disappointing.
