Connection drop
Help please guys. I have the fastest Sky fibre internet available in our area but when I’m playing in rivals,the game freezes for a few seconds and then just catches up itself. It really gets to me because sometimes when I’m winning,I end up losing the game because of this reason. When I run through the diagnostics the connection shows no issues. Has this happened to anyone else? TIAUnable to play Rivals or Champions since 10th August 2026
I connect with an opponent but as soon as the game is about to start, the game sends me back to the menu saying lost connection with the opponent we’ll check the results. Been the same since last 5 days. Missed both the rewards because of this.Subject: Formal Complaint – FC 26 Connection Issues, Gameplay Problems
I am contacting you to make a formal complaint about several serious issues I have been experiencing with EA SPORTS FC 26. During an online match, I was leading 5–1 when my connection to EA Servers was suddenly terminated. FC 26 displayed the message: “You have lost your online connection… You will not be able to access FC’s online features until you can reconnect to EA Servers.” After reconnecting, I continued playing and experienced the same unusual gameplay problems across approximately four additional matches. My players became extremely unresponsive. Tackles would not register properly, passes and movements would not respond as expected, player switching felt delayed or incorrect, and my players sometimes appeared to perform actions differently from my inputs. The problems continued across multiple matches rather than occurring for only a few seconds. I have screenshots and video evidence documenting what happened, including the EA connection error. I also have a privacy/account-security concern. I have reason to believe that my EA account may be being monitored or accessed by someone associated with EA. I am not asking EA to accept that claim without investigation. I am asking EA to investigate my account activity and provide me with information about whether there has been any unauthorized access, unusual activity, account monitoring, or other security-related activity associated with my account. Please investigate: The sudden EA server disconnection during my 5–1 match. My connection/session logs around the time of the disconnection. The gameplay problems that occurred immediately afterward across multiple matches. Whether there was any unusual activity involving my EA account. Whether anyone has accessed, monitored, or modified my account without my authorization. Whether there were any EA server or matchmaking issues affecting my sessions. I can provide screenshots, video evidence, dates/times, and any other information needed for your investigation. Please do not simply tell me to restart my router or check my Wi-Fi. I am specifically requesting that EA investigate the server-side connection/session records and my account security. Please provide me with a case/reference number and let me know what information you need from me.
Mass False Bans for “Balance Transfer” on PC
Throwback to 24.12.25, when EA’s automated detection system flagged thousands of PlayStation accounts for “balance transfer.” After 8–10 hours, they fixed the issue and unbanned everyone with a single click. Everyone thought the problem was resolved, the Wildcards promo continued, and the money kept flowing. Now, three weeks later, guess what’s happening on PC? Exactly the same thing that happened on Christmas Eve. Multiple accounts in my community have been banned over the span of just two days. Casual players, traders — you name it. I even tested the issue myself by hopping onto unused accounts, trading a few cards, and playing a couple of Rivals games. And guess what? After about 10 hours of normal gameplay, I got banned for literally no reason. We didn’t sell coins. Most of us didn’t use any external web app add-ons or bots. Just regular Weekend League gameplay with some trading on the side to improve our teams — literally using the in-game market as intended. My friends and I did some research to figure out what might have caused this. We reviewed the cards we bought and sold, as well as our profits and losses. Across all 14 accounts, there was exactly one common card purchased on every single account: Ibanez Winter Wildcard. The point of this post is to make this issue public and hopefully get it noticed by someone at EA. Many people have lost their time, money, and nerves. EA Help’s policy is based almost entirely on automated responses, so when you try to appeal a ban, you’re stuck resending the same message only to get rejected by a bot 24 hours later. It’s incredibly frustrating. I've already made a post on Reddit and X both got quite a big attention, but still no action by EA. So please, if you’re in the same situation, upvote this post. Feel free to comment about your experience with EA Help, and if you managed to get unbanned, let us know how you did it. Fellow EA FC 26 players — cheers.iOS Companion app not saving squad
I am using the latest version of the iOS FC26 Companion app (26.3.0). Just recently when I make changes to my squad through the companion app (in the starting squad AND the bench) and then close the app and re-open it, my changes don’t save. It just restores to the last version before the edits. Tried creating a copy of the existing squad and got an error (An error occurred and your Squad was not saved. Please try again later.). Tried creating a whole new squad with the changes I wanted, and when I try to set it as my primary squad it still shows the same error. And when I close and re-open the app, that new squad becomes empty. I attached a screenshot of the first time I got the error in the app.FC 26 PC Bug – Unable to access Team Management during a match
Hello, I am experiencing a critical bug in FC 26 on PC that is causing me to lose matches in Division Rivals and Ultimate Team Champions. The Problem: Mid-match, when I pause the game to make tactical adjustments and click on "Team Management", the menu begins to load for a fraction of a second, then instantly closes and automatically kicks me back to the main pause menu. It is completely impossible for me to access my formation or make any substitutions. Impact: I am forced to play through matches without being able to adjust my tactics or replace tired players. This severely hinders my progression and causes me to lose out on crucial rewards due to a technical flaw in the game. Request: As this is a game-breaking technical issue, I am requesting a clear technical solution to fix this bug. Additionally, I am requesting compensation on my Ultimate Team account for the time and matches lost due to this issue. Thank you in advance for your assistance. Best regards,menu lagging too much, the game is not
I am contacting you regarding a persistent freezing issue in EA FC that occurs only when I use my EA account. The game freezes mainly in the menus (packs, squads, tabs, transfer market, matchmaking search, etc.), while gameplay itself is fine whenever it manages to load. To avoid repeating steps, here is everything I have already done: Full game reinstall (deleted all files + downloaded again). Rebuild Database from PS5 Safe Mode. Reinstall PS5 System Software via USB in Safe Mode. Tested multiple EA accounts on the same console → all other accounts work normally, no freezing at all. Tested my PSN & EA account on another PS5 → the same freezing happens only on my EA account. Stable internet connection, and other online games (like Fortnite) run with zero issues. Storage checked, no bad sectors, and every other game works smoothly. Since the issue happens exclusively with my EA account, even after reinstalling system software and testing other accounts/consoles, this clearly indicates a server-side or account data issue on EA’s end.
There are so many cheaters.
The team of the 80 Gold Card player, whose speed is also 80, was standing shoulder to shoulder with my 99 player, so I thought the opponent was a 99 team! This happens right up to the very end, yet no matter how much we complain about it, nothing gets done! It seems like they just find it a hassle to deal with reports about the slow speed! **** Also, please make the reporting process easier... It feels like they’ve made reporting unnecessarily complicated. Are they selling cheat programs alongside the game itself? I’ve reported these guys using cheat programs countless times, but I’ve never once seen any of the players I blocked actually get banned!
