Ban for no reason and no one answer me they just close the case
Ban for no reason , and no one answer me , they just close the case. Ban: Football Soccer You broke our rules against Cheating. ( i not broke any role ) I am banned on my account since 2016 and believe this is a mistake as I have never abused the policy and have spent money on FC points over the years. I want my account unlocked. I don't remember to do something that is against the policy, why i should do that when i play on this account for years and i spent for than 10k$ on this game? Can someone help me and unlock it? If i did something wrong and i not know just tell me what i did and unlock the account , so i know to not do the same on the future? If account is not unlocked i will not play ever this game , because i don't want to create another account and start from the beginning , i have this account more than 10 years.44Views0likes2CommentsNegative SP Points
Hello EA, I paid for the premium season pass becaue it said I can claim the previous rewards. Now if I go to rewards to claim them it shows that I need -2925 to unlock. Yes NEGATIVE. So there is no way to claim them and also there is no way to refund this. So you can fix this right now or give me my money back because I paid for this.Solved338Views0likes3CommentsAccount was banned for no reason
I haven’t logged in to play for a while but yet I receive several emails telling me that my password was changed even though I didn’t request for a password changed, fearing my account security was breached I changed my password and the next thing I knew I received another email telling me that my account has been disabled… in addition to that I’ve been receiving emails telling me someone else has been purchasing copies of the game from Hong Kong when I’m based in Singapore… I’ve lodged a case with the team for this but they’re taking too long to even respond, the reason the hacker used written in Chinese loosely translated is that he/she has trouble reproducing 🙄 what kind of basis is that for disabling my account to begin with…11Views0likes0CommentsBanned for playing in a different location?
I woke up today to see that my account without warning has been permanently banned for “cheating” which I’m assuming is because I accessed the game from a different country than my normal country? I have never installed any illegal software or hacks on my account. I’ve been using the same account since 2018 and I’ve never broke any rules so it’s crazy to me that I’ve been banned at the start of Tots and my entire team that I spent months building is now gone. I would appreciate it if my account could be unbanned. I spoke to EA help and I’ve been told to wait 10 days or more for a decision to be made. I’m a fair player, I don’t even play toxic annoying football, sure I rage a lot when I lose but that’s just because I’m losing matches in an unfair way or to an opponent that goes out of their way to be annoying. I’ve seen people do the most game breaking glitches on this game and they’ve never been banned and I get banned for playing in a different country?SolvedMissing Premium Season Pass Level 30 player rewards FC 26 UT
Hi EA Support / Community team, I completed the current FC 26 Ultimate Team Season and I own the Premium Season Pass, but the Level 30 Premium player rewards did not show up in my account (the CDM and the ST). I already checked that the season is fully completed and that rewards show as claimed. I also restarted the game/console and checked My Packs, Unassigned, and my Club (including sorting by newest and searching). Can someone confirm the best next step or whether this is a known issue? I can share screenshots of my Season completion screen and an EA Help case number via private message if needed. Thank you.273Views2likes4CommentsSeason pass question
Hi I just got the pass after only needing the premium to finish it after the challenges that are currently out, purchased at level 22 and it let me collect everything up till then however it won’t let me use it for example the SP to go past that level, however it will let me collect the basic rewards, just not the premium ones however it did on all the others, anyone know what’s going on?