SimCity 4 - Live Chat Refused Escalation for Physical Code (Case #254721179)
Hello, I am posting here to request a manual review of my situation by an EA Community Manager. I was trying to relive some nostalgia last night and decided to install my legally purchased physical copy of SimCity 4 Deluxe Edition and found out that Windows 11 permanently blocks the legacy SafeDisc DRM driver, making the physical discs entirely unplayable on modern operating systems. I contacted Live Support under Case #254721179 to see if there was anything they could do, such as a manual entitlement grant for the digital version so I can access the game I legally paid for. I explicitly stated that I have the original box, discs, and manual/serial key right in front of me and would be ready to provide a photographic proof of ownership. The advisor, Pawan P, stated that EA has "no defined process or mechanism to convert physical disc licenses to digital copies." When I formally requested that this ticket be routed to a Tier 2 Account Specialist or a Floor Supervisor due to this policy deadlock, the advisor refused to transfer the file, stating: "We're the highest authority available here on the live chat and all of us are trained in the same manner." Rather than handling the escalation or transferring the session, the advisor copy/pasted a generic closing script and forcibly disconnected the live chat session while I was actively typing, severely violating customer service standards and performance metrics. I know from extensive community precedent that EA Community Managers routinely resolve this exact DRM roadblock by issuing a digital entitlement as a gesture of customer goodwill. I can provide photo proof of ownership. Can a senior community team member please look into this case file and help out? Thank you, Adrian
simcy 4 de luxe original.quiero instalarlo en mi pc
tengo todo de los sims hasta el 4 originales y con espansiones yna burradade dinero que ahora <<<EA no me deja jugar,Al comprarlos creo que son mios y <EA no puede hacer como si no los hubiera pagado. llame y me dijeron que no que no daban soporte.tambien tengo coleccion de simcity..y me dijeron que ese si podia instalarlo..pero me ha sido imposible. tambien me dijeron que me lo mandarian..pero nunca mas se supo. viendo lo inseguro y cada vez menos jugable el built,,quiero volver a mi juego, por favor digamme como hacerloSims FreePlay
Construcción en proceso, me sale que no puedo construir nada porque establo se está construyendo en establos, pero ya lo había construido hace mucho, hasta lo reparé y limpié, hay un bug; los Sims y caballos ni siquiera pueden entrar al establo, ni lo puedo seleccionar. no puedo pasar de nivel porque me pide que construya un centro de trabajo pero no puedo construir nadaGame disappeared + no help available from EA.
SimCity 4 Rush Hour doesn't appear in my EA or Steam account. It's registered that I purchased it. I only see the option to buy it again. Everything was fine until a few months ago. I had to reinstall the computer and now I can't figure out how to fix SimCity. I don't think this topic is open, but my English level is low. I used Google Translate. I apologize and thank you in advance.Impuesto en las demás regiones de Simcity buildit
Hola buenas noches quiero, bueno quiero ofrecer un tema sobre que en las demás regiones de simcity buildit pongan impuestos para reclamar haci como en la ciudad capital la verdad me gustaría ver eso en marcha y entre otras cosas como mas cosas de neomercado mas cosas omegas al igual que los productores de neo, información sobre el clima que hace las regiones al igual que en la capital la verdad me gustaría ver esos cambios gracias 🙂Sim City 4 Deluxe Edition Probleme mit Windows 11
Hallo zusammen, ich bin verzweifelt 😭 Ich habe mir Sim City 4 Deluxe Edition in der EA App gekauft und installiert. Nach dem Intro wird das Spiel einfach beendet und ich lande wieder auf dem Windows Bildschirm. Ich habe mich schon wie wild durchs Internet gesucht, aber ich bekomme es einfach nicht hin. Windows 11 Home Prozessor: 13th Gen Intel(R) Core(TM) i7-13620H (2.40 GHz) RAM: 16 GB Systemtyp: 64-Bit-Betriebssystem, x64-basierter Prozessor Grafikkarte: NVIDIA GeForce RTX 4060 Was muss ich bitte tun, damit Sim City 4 auf meinem PC läuft? Ich danke euch schon mal herzlich! Liebe Grüße Amelinsimcity 4 launched once but never again
I just purchased simcity 4 deluxe edition today and was trying to adjust some screen settings to make it fit my screen better. i closed the game as instructed to make the adjustments take affect and now it will not launch. I have tried to edit the advanced launch settings and none of them help. all it does is when i click play the EA launcher goes away and the icon for SC4 pops on the taskbar then disappears and the launcher comes back.
