Xbox One lost content
My kid has been spending their Allowance since this game first came out. They have spent hours, upon hours, upon hours and so much of their own money, to buy 63 dlc packs. Almost every big pack there was until the most recent. They only had a few left to purchase. They were going back on to get back into the game and had planned on purchasing the rest of the collection. Everything is gone and they are devastated and frustrated beyond belief. The Sims has been a big source of their joy and a big part of their life, as they doesn't get out much. It might seem like just a game and no big deal, to most people, but they devotes a ton of time to all the intricate details and designs incredible buildings. A year before 2020 they became partly agoraphobic. The Sims is what kept them occupied and happy. Please tell me that there is someway to fix this. It's horrible enough that all their work has been lost, but to lose all the packs and content too, it's too much. We were really looking forward to watching them play the Halloween pack on Halloween. It's been something they have been looking forward to purchasing.
Console forced readjustment of graphics settings causes crashes
If there's already a loading screen going on and the game tries to force the readjustment of graphic settings in the background, the game will crash because it cannot do both at the same time, not everybody or enough people has recognized this issue and how it happens as I have it seems and I think this may be the only reason why it crashes on console the most, I have all packs and kits up to date currently, as well as a lot of relationships for different Sims, which I think Sims having relationships also uses up the memory of the graphics card or whatever, I'm just hoping whoever's in charge can find a better way to help us deal with this, I am on Xbox One S right now and wishing I was on a Xbox Series S instead, but I'm not able to afford it right now, please fix this issue because it's always discouraging whenever I resume playing as a household that's living on a certain lot in a certain world that has a lot of too many objects and then it just crashes everytime because it takes so long to load into the game everytime I relaunch it as it is because my save file is so big, and have no intention of starting a new game every time.
