Gallery won't work bug
So when I open the gallery it works normally until I select a lot to view then I can't do anything at all. Can't close out, view images, or basically interact with the page in any capacity. I've done everything I could think of and every recommended course of action to fix it, so now I'm just assuming it's a bug due to the new update for the gallery. The game isn't frozen, I can move the cursor around, still hear music, etc. I genuinely cannot play right now because of it and will not be able to until it's fixed.
Uploads-downloads-gallery
Has anyone noticed that since they have changed their layout in "upload" and the gallery, everything is listed from "most popular" and one has to toggle to "newest" to see what we used to see? This being said, my recent build has been up for 2-3days and no one has downloaded it and I suspect that no one is seeing it because the gallery, by default, is showing "Most Popular" rather than "Newest". Today when I looked at the gallery again and toggled to "newest" I saw that no one had any downloads. I scrolled for several minutes and never found one with a download. Is it because of the new layout or is something broken? Does anyone know what is going on?
[GALLERY] Uploaded items disappearing and showing up inconsistently
After the 16.04.26 patch, some items I have uploaded to the Gallery are currently not showing up for me, but some are showing up for friends when they check my Gallery. Some items are not showing up for either of us, regardless of Gallery filters used. I can still see the completely disappeared items in my Library, however, meaning that at least their tray files are intact locally, and could be reuploaded later. No CC, no Mods. Attached are two screenshots from friends, one from the Sims 4, one from the mobile website. Two screenshots of what I see in my own Gallery, as well as three screenshots of a total of four items that do not show up at all for any of us.
[GALLERY] Missing maker packs not showing
I've tested this with several packs and different players now. I uploaded a room with base game and Peacemakers Spindl Dining room. To me, and to everyone else viewing - it shows as not using any pack specific items. Having folks test it who specifically did not have Peacemaker's kit, it does not show as missing items in the gallery. When they place the room - then they get a notice that the items are missing and some have been replaced. Images attached. The room is still on the gallery for verification. Edit By crinrict: Removed some thread tags. Please ONLY put tags for platforms you have tested this on. Since Playstation/Xbox aren't updated and don't have the gallery atm, they won't have the issue at this point. Also only choose either Never or mods removed as they contradict each other.New gallery broken on xbox
Whenever clicking on anything in this "new and improved" gallery, the game soft locks me and I cannot do anything or even exit whatever gallery item I clicked on. Will say I don't own some packs when I do (dlc pop ups every time in the menu). Only way to solve this is by quitting the game completely. Can't use the gallery until this is fixed.
Item saved from web gallery no longer available
I'm on PC and I've just updated my game today. When I was offline a few days ago, I went onto the web version of the gallery and downloaded a couple of items, but couldn't access them because my game was outdated. Now this message, "oops items from web version of the gallery is no longer available" keeps popping up every time I open my game and during random times in the middle of my gameplay. I've already tried deleting caches, removing the items I've downloaded from the web version, adding them back, nothing helped.[GALLERY] Endless loading/RedX on some upload
My gallery has always been extremely slow, but at least it used to work. For months now, I haven't been able to save Sims or lots to the gallery; I keep getting the “timeout during upload” message. And now, since last month, I can't access items in the gallery. I search, and some items load their thumbnails, while others don’t; the ones that show the thumbnail take several MINUTES to load when I click on them, and eventually display a “corrupted file” message. I tried the factory reset recommended here, and it didn’t help: in fact, this time not even the item thumbnails loaded. This has really ruined my gaming experience. I had to put my Forever Savefile project on hold because I can’t get new lots or Sims from the gallery. Edit By crinrict: Added Tag to Title, Adjusted Title
[GALLERY] 'Timed Out' error when saving lot to Library/Gallery
What is happening: Prior to the Jan 13 update, I received a generic "server error" when I tried to save lots to my gallery. Following the patch notes that said that this issue was fixed, I went through some of my lots to back them up to my library with my updated game. Attempting to upload a lot now gives me an error message reading "Timed out during upload. Please check internet connection or try again in a minute." When I exit out from this message by clicking "Okay," I return to the window that allows you to set bedrooms/bathrooms and add a description to the lot before uploading. After a minute or two, I then get a green pop-up notification in the corner that the lot has been saved to my library, and it is indeed there when I check. I have not yet tested this with the "Upload to Gallery" button, only the "Save to Library" button. What I expect to see: I think it would be more useful to just have the "uploading to Gallery" loading animation for longer if it is just continuing to upload it in the background, as it's more reliable than getting an error message and then it actually working a couple of minutes later. Packs: All except Get Famous, Dine Out, Outdoor Retreat, Journey to Batuu, Fitness, Spooky, Cool Kitchen, Perfect Patio, Bowling, and some of the kits Mods: MCCC, TOOL, Better Build Buy Edit By crinrict: Added Tag to Title, Adjusted Title
[GALLERY] Uploads showing twice/Can't delete duplicate
When I go to delete duplicate households or lots from my gallery, it says. "item is corrupted do you want to remove it?". This concerns me for 2 main reasons: 1. It didn't show any indication of corruption before I tried to delete it. 2. This relates to the problem with duplicates being created automatically when I save something to the gallery (as it's the auto-created duplicates I'm deleting). Edit By crinrict: Added Tag to Title, Adjusted Title