Can't see, download, or save from gallery
It's been about 2 months now that I have not been able to see anything in the gallery (I cannot download or save things to my library either). I have tried EVERYTHING to get the gallery available to me: from the basics of making sure everything is public, updated, removing mods, and deleting cache folders, to completely deleting/uninstalling everything (including the EA app) and redownloading it all again. I can see the regular sims gallery builds, but not public/published builds. It is not the issue where the red X appears either, I can see everything put the preview of the build and when I attempt to place on world or save to my gallery, it says it failed to connect.Server Error whenever I'm upload to my personal gallery
This is the text in the error message: Server error. We could not process this gallery request. Please try again later. I tried uploading the image from my phone, but I can't get my laptop to do so. Anyone else having this problem, for me it started after the new burglar update. Edit By Crinrict: Adjusted Title
Placing lots from the gallery freezes game/endless loading
Computer: PC, Windows 10 I am having issues with the game after the February 25th update where trying to use the gallery effectively doesn't work. I am connected to the internet and initially it'll work fine but when trying to use it repeatedly, such as trying out multiple uploaded lots, the gallery will become stuck on the loading screen and won't load anymore lots, and will tell me that it is having issues. I have tried updating my drivers, removing the tray file, removing all mods, and repairing the game but it still keeps happening. These attempts initially worked for a bit but eventually the gallery would freeze again. Any help would be appreciated. I also recently upgraded my computer so it is possible that it's related to that but as far as I can tell my GPU, CPU and ram is all working as intended. Again, I made sure drivers were updated as I heard that that could cause some issues. Edit By Crinrict: Adjusted Title Edit by crinrict Please see this for more info on Endless Loading: [PLEASE READ] Crashing and Endless Loading | EA Forums - 5037259 This thread is specifically for endless loading after placing multiple/random lots from the gallery. The same lots might work in a new save. If you have the issue for a specific lot in all saves/lots, please use this thread instead: Endless Loading/Crashing when trying to load a certain lot (broken object(s)) | EA Forums - 5037252NPCs generated with big eyes
hi i would be really grateful if anybody could advise me on this i’ve had random townies generate with enlarged eyes! i’ve removed all mods and cc even deleted sliders that i thought were the issue and im still having the issue i’ve included pics but I’ve searched all over google/forums and cannot find an answer it’s happening in all of my saves. I have also repaired my game 2x and still had no improvement! anything would help! thank you  Edit By Crinrict: Adjusted Title to better reflect the issueCan't see, download, or save from gallery
Hello, It's been about 2 months now that I have not been able to see anything in the gallery (I cannot download or save things to my library either). I have tried EVERYTHING to get the gallery available to me: from the basics of making sure everything is public, updated, removing mods, and deleting cache folders, to completely deleting/uninstalling everything (including the EA app) and redownloading it all again. I can see the regular sims gallery builds, but not public/published builds. It is not the issue where the red X appears either, I can see everything put the preview of the build and when I attempt to place on world or save to my gallery, it says it failed to connect.
Gallery Stuck In Infinite Connecting Screen
Very recently, I have been completely unable to get into the Gallery. When I try and enter, I get the "Connect Or Stay Offline?" queue, and when I hit connect, it just stays on the connect part, and doesn't actually connect. I was able to download something off the Gallery a few days ago (on July 2). I have done almost everything I can think of to fix this - restart the game, restart my laptop, shut my laptop off for a while, and even uninstalling and reinstalling the game, but to no avail. Every tutorial I've found to help with this hasn't helped. What do I do?
Gallery not working "No results"
Hello, My problem is that I can no longer use the gallery for some unknown reason. SETUP Game: Sims 4 System: PC - Windows 10 (64-bit) Platform: EA Mods/CC: No Problem frequency: 100% (on each attempt) When the problem occurs: When I open the gallery (no matter where, from the home screen, in game in CAS or in construct mode). Description of the problem : I restarted The Sims after a long period of not playing and found that I can no longer use the gallery at all. When I open it, the home page loads for a very long time and displays "No results" (even though I haven't searched for anything yet, the home page is supposed to show me featured content). When I try a search, no matter the filter "Maxis", "All", "Custom content",... nothing is displayed. Same for my personal page, I no longer see what I shared, nor even my gallery description and my highlighted elements. Resolution attempts already tried: Before posting my problem, I tried A LOT of solutions (the goal is not to bother here so that the answer is "Have you tried turning off and on your computer"). Restart the computer Restart the Sims 4 Delete all Documents/ElectronicArts/Sims4 folder Repair the game from the EA application Launch the game as administrator Turn off my Windows firewall Update my drivers Create an exception for Sims 4 on Windows Defender Refresh my DNS (although I don't even know exactly what that is) I would still like to point out that the internet connection does not seem to be completely cut in my game because I continue to receive Sims Delivery and the game's Home Page updates and seems to work well. I don't see any problem other than the gallery. I have visit all the forums, videos and help sites, I don't see what else I can do to solve my problem... I'm attaching the image of the problem, even if there isn't much to see other than "No results" written in French. Honestly I don't even have much hope that anyone here can help me, but I'll give it a try. Sorry if my English isn't perfect, it's not my native language! THANKS
Gallery not loading (tried everything) (sims 4)
So the gallery keeps loading and i tried this - turning of mods - deleting like 1000 tray items - deleting local thumb cache - repairing the game - turning of firewall - starting the router again - my wifi is fine btw - checked the gallery status and its online - went offline to online - dragged the mod folder out -dragged the sims 4 folder out and started the game nothing worked I dont know what else i can do
Sims Disappearing when placing household
Yesterday, I merged 2 sims from the gallery into a new CAS household as well as created one brand new character. After making substantial edits to all three, I selected the checkmark to note I was finished and then proceeded to add them to a household (with one Sim currently present). I merged the households, and when the lot loaded, all four characters were present, but the only ones that showed as part of the household were the original sim on the lot, and the newly created Sim. Neither Sim that had been merged from the gallery showed up as selectable, and when they walked off the lot, they were never to be seen again. I think they were permanently deleted from the game. They are not found in manage households, and they did not show up in the relationship panel after having conversations with the active Sim. Please advise if there is a way to find these Sims again, they took some time to perfect and I'm sad that I've lost them.